Graduate Assistant- Library

Position Purpose

The Library Graduate Assistant supports the mission of North Central University by contributing to effective daily library operations, delivering high-quality patron service, and assisting with resource access and research support. This role plays an important part in maintaining a welcoming, organized, and service-oriented library environment while supporting Interlibrary Loan services, collaborating with library staff on projects, and serving as a knowledgeable point of connection between the library and its users.

Responsibilities

• Staff the help desk by providing in-person and virtual support, including checking materials in and out and responding to patron inquiries via email
• Provide one-on-one reference and basic research assistance, helping patrons navigate library resources and databases
• Process and manage Interlibrary Loan (ILL) requests, ensuring accuracy and timely fulfillment
• Support Course Reserves by organizing, maintaining, and facilitating access to materials
• Aid with special projects in collaboration with library staff (e.g., collection projects, displays, assessment tasks, or system updates)
• Contribute to the physical processing of new library materials and ongoing collection maintenance (shelf-reading, re-shelving, etc.)
• Assist with library events, including planning support, set-up, staffing, and tear-down
• Help maintain a welcoming, organized, and functional library environment
• Support general library operations as needed (patron counts, light maintenance tasks, coffee bar, etc.)

Required Qualifications/Skills

• Currently enrolled graduate student at NCU
• Strong customer service and interpersonal communication skills
• High level of attention to detail and organizational ability
• Ability to provide research support and learn library systems and databases
• Problem-solving and critical thinking skills
• Ability to work both independently and collaboratively
• Self-motivation and strong sense of responsibility
• Resourcefulness and adaptability in a service-oriented environment
• Willingness to learn and apply new systems, policies, and processes

Education

Requires a completed Bachelor’s degree with acceptance into one of the graduate programs at North Central University

Benefits

• This position is a one-year position with the candidate pursuing a graduate degree from North Central University. It includes tuition remission, room, and a food stipend for on-campus dining.

Hiring Timeline

TBD

Position Start Date

August 1st, 2026

Hours/Week

20 hours per week; afternoon and evening availability required

Number of Positions Available

1