GRADUATE ASSISTANT
Iowa State University, Department of Residence · Section, AL · 2 days ago
AdministrativeFull-time
Responsibilities
- Serve as a supervisor, trainer, and evaluator for hall desk staff.
- Perform administrative tasks such as maintaining key and building rosters, managing maintenance requests, and scheduling for a residence hall desk.
- Discuss additional experience in judicial, advising, supervision, and departmental committees with the supervisor.
- Supervise, train, and evaluate hall Resident Assistant (RA) staff.
- Create and maintain a positive living-learning community that enhances a student-centered environment across various types of residence halls and apartment communities.
- Manage student success programs like MapWorks.
- Provide client, systems, and network support for all DOR staff and residential computer labs.
- Respond to staff technology service requests, troubleshoot system and printer problems, assist faculty and students with desktop and server-related issues, monitor department systems, and perform miscellaneous duties as requested.
- Install and compile software, develop and maintain departmental database systems, document all changes to the systems, monitor network usage and router interference, monitor labs and stock supplies, and ensure compliance with department policies regarding computer usage.
Qualifications
- Must meet Graduate College eligibility requirements.
- Must be pursuing an advanced degree in Computer Engineering, Computer Science, Human Computer Interaction, Information Assurance, or Information Systems.
Benefits
- Health insurance benefits for Graduate Students are available through the graduate student health insurance program website.