GPU Product Application Engineer

About the role

Join AMD’s Datacenter Product Application Engineering team supporting our AI based Graphics Processors customers across Cloud, Enterprise, HPC and Sovereign AI, and Enterprise AI segments. In this customer-centric role, you will directly work with AMD’s key customers, field application engineering teams, internal development and validation teams, and cross-functional stakeholders to bring next-generation server platforms to market powered by AMD’s Instinct™ Accelerators—and ensure their successful deployment in customer data centers.

Key Responsibilities

• Directly manage technical interaction with AMD’s key customers to enable deployment of AMD Instinct™ Accelerators in customer systems.
• Support customers in the bring-up and validation of AMD Instinct™ GPUs in their system, guide customers on use of AMD tools, qualification test methods, and analysis of test results.
• Lead the debug of customer-reported issues (hardware, firmware), working with a cross-functional team and driving the root cause investigation.
• Work with customers on the development of manufacturing/screen tests to ensure reliability at scale.
• Understand customer requirements and schedule, identify gaps in AMD offering and work with other stakeholders to close them.
• Author design guidelines, technical presentations, and training material.
• Provide recommendations to improve customer experience with our SW and HW.

Preferred Experience

• Experience in customer-facing roles such as application engineering for Data Center GPU.
• Strong knowledge in server and data center system architecture and interfaces, and relevant industry standards such as PCIe.
• Strong System Level debugging skills with hands-on experiences in system bring-up, HW debug, and performance optimizations on various system architectures.
• Understanding and experience working with Enterprise Linux environment (Ubuntu, CentOS/RHEL and SLES).
• Excellent oral and written communication skills to communicate technical results clearly and accurately.
• Experience or knowledge of server firmware/BIOS settings, boot process, server monitoring and management SW.
• Experience in Data Center system design, server design
• Knowledge of Shell/BASH, C/C++, Python, or other framework is a plus.

Preferred Academic Credentials

BS/MS (Computer Science, Computer Engineering, Electrical Engineering, or related equivalent)

Location

Austin, TX (preferred) Santa Clara, CA

Benefits

AMD benefits at a glance.