Govt. & Defense : Ocean Freight Specialist

About the Role

JAS is an international, non-asset-based supply chain services and solutions company offering air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and other supply chain management services. This role focuses on facilitating the movement of Government & Defense-related products/equipment/materials out of the country via ocean freight, ensuring compliance with local, country, and international laws and processes. The position also involves providing customer service to exporting customers, including bookings, rates, document production, accounting, agent interaction, and problem resolution.

Responsibilities

• Prepare/coordinate necessary documentation for efficient, cost-effective, and lawful execution of air transportation activities.
• Coordinate with US federal agencies (US Dept of Defense, US Dept of State, etc.), Foreign Militaries, and Defense Contractors to meet their specific needs.
• Work under federal, international, and commercial contracts to deliver exceptional service and proactive communications while maintaining compliance and contract performance.
• Coordinate cargo pickup/transfer and monitor status.
• Communicate with authorities, customers, and suppliers in relevant territories to ensure efficient, positive, and lawful relations.
• Manage/update carrier/vendor rates and obtain spot rates when necessary.
• Correspond with overseas agents and clients regarding pre-alerts, rate requests, and shipment status.
• Track shipments and update customers/agents on status.
• Create and maintain customer files.
• Handle customer invoicing and payable approval.
• Audit files for accuracy and completion.
• Complete US Customs AES filings and/or submissions.
• Manage operational and customer KPIs (Key Performance Indicators).
• Assist other departments/divisions as needed or requested by management.

Qualifications

• Excellent organizational skills.
• Excellent written and verbal communication skills.
• Strong computer skills, including Microsoft Office suite.
• Detail-oriented, able to multitask, and meet deadlines.
• Self-motivated, able to work in a team and independently.
• Knowledge of customs laws, practices, and procedures.
• Able to perform essential duties without posing a direct threat to health or safety.
• Able to interact positively with co-workers, subordinates, and supervisors.

Education and Experience

• High School Diploma or GED.
• Additional languages are a plus.
• Geographical knowledge preferred.
• Minimum 2 years’ experience handling ocean freight export shipments.
• Experience handling Government & Defense-related shipments is preferred.
• Experience in the freight forwarding industry is preferred.
• Knowledge of US Export Compliance is preferred.
• Cargowise (C1) experience is a plus.

Work Environment

100% performed in a climate-controlled internal office environment under normal office conditions. Travel may be required to support the position’s responsibilities. Physical requirements include sitting, standing, walking, using hands and fingers, reaching, talking, hearing, stopping, kneeling, crouching, and lifting up to 25 pounds. The role frequently operates in a fast-paced environment.

Additional Information

Responsibilities may change according to the company’s business needs. Management retains discretion to add or change duties at any time. JAS Forwarding (USA), Inc. is an equal opportunity employer. Background checks will be conducted to ensure compliance with federal regulations regarding felony convictions.