Government Banking Relationship Manager III
TD · Boston, MA · 1 mo ago
HybridFull-time
About the role
The Government Banking Relationship Manager III develops and retains government banking business and grows core deposits, meeting with prospects and customers.
Responsibilities
- Develops and retains government banking business and grows core deposits independently, meeting with larger and more complex prospects and customers in a designated region to a larger sales goal according to Company procedures and applicable regulatory guidelines
- Makes prospect and customer calls independently to sell government banking services and cross sells other Company products and services
- Manages assigned relationships in coordination with other appropriate internal personnel
- May lead activities of unit, assigning, prioritizing and monitoring work; provides direction and answers questions as needed
- Provides technical guidance and assists staff with most complex aspects of account management as necessary; resolves escalated issues and problems by conferring with staff, other internal departments, outside contacts and customers as necessary
- Provides training and mentoring for new and less experienced staff
- Develops network of referral sources and proactively asks for prospect leads; ensures referral sources have current information on government banking products and services
- Gathers prospect financial information independently for larger and more complex accounts; explains wide array of financing alternatives and guides prospects to best choices based on government banking experience, understanding of industry and individual prospect situations; answers questions and follows up on information requests; compiles necessary information to begin financial analysis
- Monitors status of assigned current accounts to ensure conformity with terms; ensures necessary documentation is completed and forwarded for processing; remains informed of developing trends
- Provides customers with routine services and resolves customer problems
- Ensures accuracy and maintenance of customer records and files and updates information as needed
- Prepares extensive management reports summarizing account activity
- Participates in the development of overall department operating policies and procedures by communicating new or unique situations and solutions developed
- Manages customer profitability
Qualifications
- 4-year degree or equivalent experience
- 3-5 years of related experience
- Strong understanding of government banking business development techniques and financing strategies
- Proven business development track record
- Strong market presence with wide network of outside referral sources for new business
- Strong credit and financial analysis skills
- More refined negotiation skills
- Excellent communication skills, both verbal and written
- Extensive travel and evening work is required
- PC skills
Physical requirements
- Domestic Travel – Frequent
- International Travel – Occasional
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Squatting – Occasional
- Bending – Occasional
- Reaching forward – Occasional
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
Pay
$115,440 - $186,160 USD