Government and Public Sector - Service Delivery Center - Data, Application and Automation Analyst
EY · Dallas, TX · 1 mo ago
On-siteLegal$47k–$95k/yrFull-time
About the role
EY’s Government & Public Sector practice delivers consulting and audit services to Federal, State, Local and Education clients. The Service Delivery Center, a core component of this practice, is seeking a Data, Application & Automation Delivery Staff professional to join the growing AI & Data practice. In this role you will build, maintain, and enhance data platforms, databases, applications, codebases, reports, integrations, and automations that support client operations, working as part of an experienced technical delivery team.
Key Responsibilities
- Develop, maintain, test, document, and improve assigned components of data platforms, databases, applications, codebases, integrations, analytics products, and business‑process automations.
- Work from defined functional, operational, and technical requirements to complete development and support tasks.
- Develop and maintain Microsoft Power Platform solutions, including Power Apps, Power Automate flows, and related integrations.
- Develop and enhance dashboards, reports, data models, and analytics products using Power BI, Tableau, or comparable technologies.
- Write, test, and maintain SQL queries, scripts, stored procedures, data transformations, and other database components.
- Support data extraction, ingestion, transformation, loading, validation, and integration processes.
- Assist with the development and maintenance of data pipelines, scheduled jobs, automated processes, and application integrations.
- Maintain and enhance existing applications, scripts, APIs, workflows, and reusable code components.
- Connect databases, applications, cloud services, Microsoft 365 technologies, and external systems using approved integration methods.
- Perform data validation and investigate data‑quality issues, incomplete records, unexpected results, and processing failures.
- Apply established development, testing, documentation, release, security, and change‑management practices.
- Participate in code reviews and incorporate technical feedback from senior and manager professionals.
- Execute test cases, document results, and confirm that assigned changes meet defined requirements and acceptance criteria.
- Troubleshoot defects, failed jobs, data issues, application problems, integration failures, and automation errors.
- Assist with root‑cause analysis and implementation of corrective actions under guidance of more experienced team members.
- Support application releases, platform changes, data migrations, software upgrades, and modernization activities.
- Identify and communicate defects, risks, dependencies, recurring issues, and blockers that may affect assigned work.
- Contribute ideas for reducing manual effort, improving existing workflows, increasing reliability, and creating reusable delivery components.
- Prepare and maintain technical documentation, including data flows, configuration details, operating procedures, test evidence, release notes, and known‑issue guidance.
- Participate in internal, engagement‑team, and client discussions to clarify requirements, review progress, demonstrate completed work, and understand operational issues.
- Collaborate with developers, data engineers, analysts, platform specialists, and other engagement professionals.
- Support compliance with applicable security, privacy, accessibility, data‑governance, and client‑specific delivery requirements.
- Complete engagement‑specific responsibilities in accordance with established scope, quality, schedule, service, security, and client requirements.
Skills and Attributes
- Interest in building and supporting data, application, analytics, and workflow‑automation solutions.
- Foundational understanding of databases, data integration, reporting, application development, or business‑process automation.
- Ability to translate defined requirements into working solution components, configurations, reports, queries, or automations.
- Ability to understand existing technical environments and make changes according to established designs and standards.
- SQL, data‑analysis, and technical problem‑solving skills.
- Ability to test, troubleshoot, and document technical work.
- Attention to detail and commitment to producing reliable, accurate, and maintainable work products.
- Ability to follow source‑control, testing, documentation, release, and issue‑management practices.
- Ability to investigate technical issues, document findings, and seek assistance when appropriate.
- Ability to receive technical feedback and incorporate it into completed work.
- Ability to organize assignments, manage priorities, meet deadlines, and communicate progress.
- Effective written and verbal communication skills.
- Ability to explain completed work, technical issues, and delivery status clearly.
- Ability to work independently on defined tasks while collaborating effectively as part of a technical delivery team.
- Curiosity, adaptability, and commitment to continuous technical and professional development.
Qualifications
- Ability to obtain and maintain a Secret clearance or higher.
- Bachelor’s degree