Government and Infrastructure - Business Transformation - Technical Writer - Staff

About the role

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Government & Infrastructure – Business Consulting – Business Transformation - Transformation Execution – Staff (technical writer) The opportunity Ernst & Young LLP’s Government & Infrastructure (G&I) practice provides consulting and audit services that help federal, state, local and education clients turn strategy into measurable results. Our diverse, high-performing teams combine deep operational experience with innovative thinking to help government agencies strengthen public safety, improve healthcare, deliver essential services and achieve their missions. Join us in building a better working world. EY US is seeking professionals who want to help government agencies manage programs and projects more effectively. If you are ready to make an impact on how government delivers services, join our Transformation Execution Team.

Responsibilities

• Contributing to and leading collaborative teams across dynamic client engagements
• Collecting and analyzing data independently and collaboratively to recommend organizational, process and technology improvements
• Delivering high-quality program management and documentation support to government clients
• Building trusted relationships and collaborating effectively across client, stakeholder and EY teams
• Communicating the value of and supporting implementation of EY US portfolio, program and project management methodologies
• Coaching and developing professionals while supporting broader talent and competency initiatives
• Drafting, editing and formatting policies, directives, Standard Operating Procedures (SOPs) and implementation guidance
• Developing briefing decks, talking points and executive correspondence for leadership review
• Preparing issue papers, decision memoranda and white papers to support division objectives
• Managing complex, cross-branch reviews; reconciling feedback; and incorporating comments
• Maintaining templates, rigorous version control and consistent formatting standards
• Creating process documentation and operational workflow diagrams
• Supporting audit responses, official data calls and After Action Reports (AARs)
• Ensuring all deliverables comply with Department of Homeland Security (DHS) writing and formatting standards
• Supporting communications and strategic messaging for Trusted Workforce 2.0 and other division initiatives

Requirements

• A bachelor’s degree from an accredited college or university in finance, accounting, engineering or a related business field, plus at least two years of consulting or relevant industry experience
• At least one year of experience leading engagement teams
• Knowledge and experience in the following areas:
  • Process improvement
  • Stakeholder and customer engagement support
  • Performance management, measurement and metrics development
• Demonstrated experience in:
  • Proactively identifying team and client needs
  • Working independently with minimal supervision
  • Managing shifting priorities and evolving client needs
  • Coaching or developing junior team members
  • Demonstrating strong attention to detail and a commitment to excellence
  • Applying analytical and problem-solving skills
• Experience with one or more PM software packages, such as Microsoft Project or Oracle Primavera
• Experience with Microsoft SharePoint
• Must be able to obtain and maintain a Secret clearance or higher.
• Willingness and ability to travel based on client and project needs—approximately 30% for federal roles and 80% for state, local and education roles
• Prior experience serving government clients within a Big Four firm, global consulting organization or government-focused organization (preferred)

Skills

• Understanding client cultures and operations to inform key decisions
• Applying industry trends and leading practices to generate client insights and identify business development opportunities
• Top performers have delivered project planning services for small to midsize projects and can manage complex documentation requirements in dynamic client environments.

Benefits

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture