Government and Community Relations Specialist

About Us Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community. As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants. ROLE OVERVIEW And PURPOSE The Government & Community Relations Specialist supports Neighborhood Healthcare’s Government Relations & Community Outreach efforts, with a primary focus on advancing the organization’s priorities at the local level. This role contributes to developing and executing a government and community relations strategy that strengthens Neighborhood Healthcare’s presence and influence among key stakeholder groups. This position is instrumental in cultivating and maintaining meaningful relationships with city and county legislators, legislative aides, elected officials, public health agency leaders, business and healthcare industry representatives, school administrators, charitable organizations, and members of community planning groups. Additionally, the Specialist leads community outreach efforts to engage residents, local organizations, and underserved populations, ensuring that Neighborhood Healthcare remains responsive to community needs and visible in public forums. Through proactive advocacy and outreach, this role ensures Neighborhood Healthcare is a trusted voice in local policy discussions and a valued partner in initiatives that promote the health and well-being of the communities we serve. Responsibilities Government Relations Support the development and execution of Neighborhood Healthcare’s government relations strategy in collaboration with the Director of External AffairsMonitor and analyze local, state, and federal legislation and regulatory developments that impact FQHCs, PACE programs, and community healthBuild and maintain relationships with elected officials, legislative staff, public health agencies, and other government stakeholdersCoordinate and facilitate site visits, tours, and meetings with policymakers and government representativesDraft policy briefs, talking points, and official correspondence to support advocacy effortsRepresent Neighborhood Healthcare at public hearings, legislative sessions, and community forumsTrack and report on advocacy activities, stakeholder engagement, and policy outcomes Community Outreach Plan and implement outreach initiatives to engage community members, local organizations, and underserved populationsServe as a liaison between Neighborhood Healthcare and community groups, schools, nonprofits, and planning bodiesOrganize and participate in community events, health fairs, and public forums to promote awareness of Neighborhood Healthcare’s services and missionIdentify opportunities to collaborate with local partners to address health equity and the social determinants of healthCollect and share community feedback with internal teams to inform program development and advocacy prioritiesEnsure consistent messaging and visibility of Neighborhood Healthcare in community settings Education/Experience Bachelor’s degree in communications, public policy, healthcare administration, or a related field required; equivalent experience (minimum four years) may be considered in lieu of a degree2 years experience in government relations, public affairs, community outreach, or a related field requiredDemonstrated experience engaging with elected officials, government agencies, and community organizations requiredBilingual proficiency in English and Spanish is strongly preferred ADDITIONAL QUALIFICATIONS (Knowledge, Skills And Abilities) Experience providing services or conducting communications with diverse populationsKnowledge of governmental bodies and community-based organizations that impact the organizationExperience planning and executing community engagement events or public forumsStrong understanding of healthcare policy and community health systemsExpert interpersonal, communication and presentation skillsStrong organizational, analysis and problem-solving skillsExcellent verbal and written communication skills, including superior composition, typing and proofreading skillsAbility to interpret a variety of instructions in written, oral, diagram, or schedule formMust be proficient in Microsoft Word, Excel, PowerPoint and OutlookAbility to successfully manage multiple tasks simultaneouslyExcellent planning and organizational abilityAbility to work independently and collaboratively in a dynamic environmentAbility to assess situations and independently develop a plan of action with a necessary sense of urgencyAbility to interact in a courteous and professional manner with all levels of staff and volunteers, including Board Members, Donors, internal managers and directorsAbility to work with highly confidential information in a professional and ethical mannerAvailability to work select nights and weekends when necessaryAbility to drive and have reliable transportation to/from primary work site and any organizational events or meetings Physical Requirements Ability to lift/carry 10lbs/weightAbility to stand for long periods of time COMPLIANCE (Safety & HIPAA) Follows all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediatelyMaintains current knowledge of policies and procedures as they relate to safe work practicesUses appropriate body mechanics to ensure an injury free environmentFamiliarity with location of nearest fire extinguisher and emergency exitsFollows all infection control procedures including blood-borne pathogen protocolsMaintains privacy of all patients, employee and volunteer information and access such information only on a need-to-know basis for business purposesComplies with all regulations regarding corporate integrity and security obligationsReports all behavior and/or activity that are unethical, fraudulent, or unlawful Pay range: $73,500.00 to $104,400.00 annually, depending on experience. Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.