Government Account Manager

About the role

We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.

Responsibilities

• Maintain and manage Granite’s Premier accounts.
• 24 x 7 availability to support your assigned accounts.
• Conduct weekly meetings with assigned Premier accounts.
• Minute each meeting weekly and follow up on all actions.
• Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
• Communicate directly with customers, sales and internal staff.
• Must have the ability to obtain P2 Government Clearance.

Requirements

• Bachelor’s Degree.
• Intermediate to advanced knowledge of Microsoft Excel and MS Access.

Qualifications

• Excellent customer service skills.
• Ability to work under pressure.
• Ability to meet deadlines.
• Excellent problem-solving skills.
• Ability to work independently as well as in a group.
• Strong multi-tasking and organizational skills.
• Excellent interpersonal and communication skills.

Pay

The compensation range for this position is $50,000-$65,000 and represents the range that Granite reasonably and in good faith expects to pay for this role at the time of posting. Final compensation will be determined based on several factors, including but not limited to experience, education, job related skills, and overall alignment with the role.