Google Cx CCaaS

About the role

This position is responsible for managing the company's social media presence and engaging with customers through various platforms.

Responsibilities

• Develop and execute social media marketing campaigns to increase brand awareness and engagement.
• Monitor and respond to customer inquiries and feedback on social media platforms.
• Create and maintain visually appealing content for social media posts.
• Analyze social media metrics to measure campaign effectiveness and make data-driven decisions.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field.
• 2+ years of experience in social media management or a similar role.
• Strong understanding of digital marketing strategies and tools.
• Excellent written and verbal communication skills.
• Proficiency in social media management platforms such as Facebook, Instagram, Twitter, and LinkedIn.

Qualifications

• Experience with analytics tools like Google Analytics.
• Knowledge of SEO best practices.
• Ability to work independently and manage multiple projects simultaneously.

Skills

• Content creation and editing.
• Social media advertising.
• Email marketing.
• SEO optimization.

Benefits

• Competitive salary.
• Flexible working hours.
• Professional development opportunities.

Pay

$50,000 - $60,000 annually.

Schedule

Full-time, Monday to Friday, 9 AM to 6 PM.