Golf Shop Attendant | FT
About the role
Barton Creek Country Club’s success is built on a dedicated, intelligent, and self-motivated team of associates who share a common goal: delivering personalized service to our members and guests while upholding the prestigious standards of a premier private club. As part of our team, you’ll experience the distinctive culture of private club life where meaningful connections, attention to detail, and a commitment to excellence set the tone each day. We foster an environment where teamwork thrives and individual contributions are celebrated, creating a workplace that is both rewarding and inspiring. Associates at Barton Creek Country Club enjoy a dynamic work atmosphere, comprehensive training and mentorship programs, and the pride that comes with representing a club known for its exceptional service and hospitality. We embody a culture of respect, gratitude, and empowerment, ensuring that every associate and club member feels valued and supported.
Omni Hotels & Resorts is seeking a Golf Shop Attendant for the beautiful Barton Creek Country Club! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024.
Responsibilities
- Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
- Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
- Greet every guest and member enthusiastically and provide a customer friendly environment.
- Retain and use member and guest names consistently.
- Responsible for communication and coordination with golf service staff, merchandise sales and tending to the needs of all customers that enter the golf shop.
- Must maintain working knowledge of golf operations for all courses.
- Perform duties and meet requirements for sales, rentals, tournament golf leagues, and services which the Director of Golf, Head Golf Professional, and Assistant Professionals deems necessary.
- Assist with reserving tee times, player check in, tee sheet management.
- Promote the interests of the Resort and Club in providing service to guests and members.
- Assist in maintaining orderly presentation of golf shop.
- Assist with any inventory counts as needed.
- Maintain and balance daily cash register.
Qualifications
- Must have excellent verbal communication skills.
- Education in golf or related field is preferred.
- Excellent customer service skills.
- English language proficiency required.
- Flexibility for scheduling – must work most weekends and some holidays.
- Must be 18 years of age or older.