Golf Services Attendant

Job Description

The Outside Services Attendant supports all outside golf operations, including:

• Golf cart fleet management
• Driving range maintenance
• Putting and chipping green upkeep
• General facility and grounds cleanliness

Essential Duties & Responsibilities

• Guest Service:
• Greet all guests in a friendly, courteous, and professional manner.
• Utilize golf cart to pick up members/guests-golfers or not.
• Communicate clearly to assist golfers during their visit.
• Absorb golfers' needs and provide assistance.
• Maintain a clean and organized bag drop area.
• Report golfer complaints promptly to the Assistant Golf Professional.
• Golf Cart Management:
• Stage carts daily in excellent working condition.
• Return carts to the cart barn cleaned, stocked, and plugged in.
• Ensure each cart contains:1 pencil 1 scorecard 2 bottles of sand Cooler flipped and clean
• Filling in tee slots- 8 total per cart2 towels in each cart
• Maintain a minimum of 7 carts staged at all times. Assign 2 golfers per cart when possible.
• Follow all safety procedures when operating carts.
• Damage cart steps- Fill out damage cart report card and place it on the steering wheel- place a towel on the center of the windshield
• Maintain a minimum of 7 carts staged at all times.
• Driving Range & Practice Areas:
• See Richie for diagram and set up
• Keep range stocked throughout shift (pick during slow periods).
• Fill sand buckets on driving range and in cart barn.
• Wash range balls after picking and clean out ball washer.
• Keep chipping and putting greens neat (push balls off green).
• Move range equipment nightly (3–6 feet).
• Sunday closers: Remove all range equipment from range and chipping green.
• Grounds & Facility Maintenance:
• Maintain cleanliness of:
• Player entrance
• Staging area
• Driving range
• Chipping and putting greens
• Pro shop exterior
• Walk paths
• Start hut
• Cart barn
• Keep work areas clean and organized (bag drop & cart barn).
• Take trash out nightly and ensure it is placed inside dumpster.
• Team & Operations:
• Coordinate with Pro Shop to maintain proper cart availability.
• Aid Assistant Golf Professional with tournaments and outings.
• Attend required employee meetings and orientation.
• Perform other duties as assigned by supervisor.
• Grab a radio and tee sheet at the start of each shift.

Qualifications

• Prior golf experience preferred.
• Excellent communication and listening skills.
• Positive interpersonal skills.
• Ability to multitask and work under pressure.
• Self-motivated; able to take initiative without supervision.
• Able to lift 25 lbs and bend frequently.
• Able to work outdoors in hot and cold weather.
• Valid driver’s license required.

Reasonable Accommodations

Reasonable accommodations may be made for individuals with disabilities.

Daily Task Checklist

• Opening Duties:
• Clock in
• Grab radio and tee sheet
• Fill sand bottles on holes 1 & 11 (no empty bottles on course or in cans)
• Fill sand buckets (range and cart barn)
• Check carts while staging:Fully stocked
• Trash-free
• GPS working
• Update bag stand information
• Pick and restock range
• Wash range balls and clean ball washer
• Leave station clean
• Closing Duties:
• Clock in
• Wash, scrub, and stock all carts
• Ensure carts are trash-free and plugged in
• Pick and restock range
• Fill sand buckets
• Wash range balls and clean ball washer
• Move range equipment back 3–6 feet
• Sunday closers:Fully pick range
• Remove and store range stands
• Check sand bottles on 1 & 11
• Take trash to dumpster (do not leave on top of cans)
• Leave station clean
• Clock out

Cleanliness Expectations

• Maintain exceptional cleanliness at all work stations throughout the shift.
• Work stations must be guest-ready at all times, including during slow periods.
• Do not leave trash, loose equipment, or clutter unattended.
• If you see something out of place, fix it immediately—do not wait to be told.
• Areas That Must Be Kept Clean at All Times:
• Bag drop area
• Cart barn (inside and outside)
• Cart staging area
• Driving range
• Chipping and putting greens
• Player entrance and walk paths
• Start hut
• Pro shop exterior
• All storage, work, and service areas
• Carts must never be parked dirty or cluttered.
• Range balls, baskets, and equipment must be clean, organized, and stored properly.
• Windshield and black areas on golf cart- cleaner on the way and will be done daily

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.