Golf Service Ambassador

Job Responsibilities

• Displays a professional appearance and attitude; remains courteous to members and guests at all times.
• Safely Valets member and guest vehicles as needed.
• Brigs golf carts from cart shelter to cart staging area, checks golf carts for tire pressure, brake operation and other safety considerations.
• Loads bags from bag storage room onto golf carts.
• Sets up and breaks down practice areas on a daily basis.
• Transports range balls to each end of range and fills appropriate containers.
• Maintains proper appearance and supply levels for all practice areas.
• Serves golfers while practicing.
• Anticipates and complies with members and guest needs while using learning center, monitor first tee, as needed.
• Operates ball picker on range to retrieve balls.
• Sorts and washes range balls.
• Removes bags from golf carts and returns bags to assigned rack in bag storage room.
• Returns golf carts to cart shelter; removes towels, pencils, score cards, tees, drink cans, etc., from golf carts and saves reusable items; checks carts for damage; washes golf cart with pressure cleaner; parks cart in shelter and connects charger cable.
• Advises Pro Shop of items found on the course and destined for the lost and found.
• Cleans all clubs for members and guests; cleans and maintains the club’s rental equipment.
• Provides on course player assistance (caddie duties) as needed.
• Maintains security, cleanliness of and order of all golf equipment in storage.
• Tows cart to cart maintenance facility when cart breaks down, assists in maintenance and repair when necessary.
• Performs golf club repair as needed.
• Performs other appropriate tasks as assigned (golf shop coverage & assistance).

Job Education And Experience Requirements

• Previous golf course experience required.
• Previous valet and/or caddie experience preferred.
• Knowledge of applicable industry software programs preferred.
• Member of the PGA or PGA Apprentice program actively working to attain PGA Professional status preferred.
• Knowledge of the game of golf and its rules preferred.

Licenses And Special Requirements

• Valid driver’s license.

Physical Demands and Work Environment

• Regularly exposed to moving mechanical parts and outside weather conditions.
• Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
• Frequently exposed to wet and/or humid conditions; high, precarious places; extreme heat; risk of electrical shock; and vibration.
• The noise level in the work environment is usually moderate to loud.
• Able to meet and perform physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.

About Troon

Troon, founded in 1990 and headquartered in Scottsdale, AZ, is the world’s largest professional club management company specializing in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.