Global Travel Specialist

About the role

The Global Travel Specialist supports and optimizes APi Group's global business travel program. Key responsibilities include coordinating day-to-day travel operations, assisting with travel systems and policies, responding to travel inquiries, and collaborating with internal and external stakeholders.

Responsibilities

• Support daily operations of the global business travel program in partnership with the Travel Management Company and third-party vendors.
• Monitor service levels, contract utilization, and overall travel program performance.
• Respond to team member inquiries and provide guidance on travel policies, procedures, and best practices.
• Administer and support the Concur Travel platform, including system updates, testing, and user support.
• Maintain travel policies and online booking tools to balance business needs with traveler experience.
• Communicate travel program updates, process changes, and policy enhancements clearly and timely.
• Compile and analyze travel data to identify trends, reporting insights, and opportunities for cost savings or process improvement.
• Cook up with travel vendors to resolve issues, enhance service, and support routine business reviews.
• Build strong relationships with internal stakeholders, suppliers, and team members across the organization.
• Support onboarding of new acquisitions and team members to travel vendors, tools, and policies.
• Contribute to travel-related projects, process improvements, and change initiatives as assigned.

Requirements

• 1+ years of experience in travel coordination, administrative support, customer service, hospitality, or a related field.
• Bachelor’s degree in business, finance, accounting, hospitality, or a related field preferred; equivalent experience considered.
• Proficiency with Microsoft Office applications including Outlook, PowerPoint, Excel, and Teams.

Preferred Qualifications

• Experience with travel booking tools, expense systems, or Concur preferred (not required).
• Interest in learning corporate travel programs, including airline, hotel, and car rental partnerships.
• Effective written and verbal communication skills with a customer-focused approach.
• Ability to manage multiple priorities and adapt in a fast-paced environment.
• Excellent attention to detail and organizational skills.
• Self-motivated with the ability to learn new systems and processes quickly.
• Basic analytical skills with the ability to identify trends and improvement opportunities.

Benefits and Compensation

This role is based in our New Brighton, MN office. The salary range for this position is $51,000-71,000, depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus based on company performance. APi Group offers a comprehensive benefits package designed to support the well-being of you and your family. Benefits include: Comprehensive Insurance coverage, Medical, Dental, Vision, and more Access to corporate fitness center Wellness Program 401K with employer match Discounted company stock (Employee Stock Purchase Plan) Profit Sharing Generous paid time off Growth opportunities through company sponsored leadership development courses and various training courses.

About Us

APi Group is a global leader in providing safety, specialty, and industrial services. Founded in 1926, it has grown from its origins in fire protection to become a multibillion-dollar corporation operating in over 500 locations worldwide and employing more than 25,000 team members. Our purpose is Building Great Leaders® and our culture is rooted in The Care Factor. Our commitment to genuinely caring for and empowering every team member. We operate through three segments: Safety Services (fire protection and life-safety), Specialty Services (HVAC, plumbing, electrical, building automation), and Industrial Services (maintenance, repair, and specialty construction for heavy industrial facilities).

EEO Statement

APi Group is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This position is not eligible for sponsorship. All offers of employment are contingent upon the satisfactory completion, in accordance with company policy, of a pre-employment drug screening and background check.