Global Trade Program Manager - C-TPAT

We need to output only HTML fragment with sections for headings present: About the role? The posting includes Company Description, Job Description (with subsections), Qualifications, Additional Information (Open Program Mandate), Compensation & Benefits Details. Also Salary Range given. Also Job Type (exemption status) and location info. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include a section only when posting has real specific content. We must not repeat job title as heading. We must not put Job ID/requisition numbers as headings. We must preserve all substantive info. Remove boilerplate (cookie/navigation/legal/EEO etc). Also remove duplicated lines, application instructions. The posting includes "Full-timeJob Type (exemption status): Exempt position - Please see related compensation & benefits details below". That's metadata; we can fold into a short

maybe under a generic "Details" but we don't have a heading for that. The instructions say we can use headings only from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to those headings. We have: - About the role: could be Company Description + Job Description overview? Probably "About the role" corresponds to a brief description of the role. The posting includes "Job Description" with many bullet-like paragraphs. We could treat that as Responsibilities. - Responsibilities: list of duties. The posting includes many paragraphs under sections: Program Management & Execution, Compliance & Risk Management, Strategy & Continuous Improvement, Training, Awareness & Culture, Cross-Functional & External Collaboration, Documentation & Reporting. Those are responsibilities. - Requirements: Qualifications section includes Education, Certifications, Experience, Core Program Management Skills, Domain Expertise, Technical & Interpersonal Skills. That's qualifications/requirements. - Skills: maybe separate but we could combine with Requirements? But we need to decide. The instructions: prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. But we cannot repeat similar content. Let's map: About the role: Company Description + brief overview of role (maybe first paragraph of Job Description). Could combine. Responsibilities: all the duty paragraphs. Requirements: maybe combine Qualifications and Skills? But we have separate headings for Qualifications and Skills. Could include both if content exists. The posting includes Qualifications (education, certifications, experience) and also Core Program Management Skills, Domain Expertise, Technical & Interpersonal Skills (these are skills). So we could have Qualifications heading for education/experience/certifications, and Skills heading for the skill sets. Benefits: The posting includes Compensation & Benefits Details with description of benefits. So we can have Benefits heading. Pay: Salary range given. So we can have Pay heading with salary range. Schedule: Not mentioned (full-time). Could we infer schedule? Not given specific schedule; we should not create Schedule section unless posting actually states them. It says Full-time but no schedule details. So we should not create Schedule. We must not include filler like "commensurate with experience". We have salary range specific. We must not include boilerplate like "Notice To Candidates" etc. Remove that. We must not include duplicated lines. We need to preserve all substantive information. So we need to include the details from Compensation & Benefits Details about benefits, bonus eligibility, LTI, etc. Also the note about pay position within salary range based on factors. Also the note about non-exempt overtime etc. Also the note about WD never requesting payment. That's maybe boilerplate? It's a notice to candidates about scam warning. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove the "Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment..." etc. Also the "Privacy No" etc. So we remove that. Also remove "I'm interested I'm interested" etc. Also remove "Full-timeJob Type (exemption status): Exempt position - Please see related compensation & benefits details below". We can incorporate the exemption status maybe into Pay or a short paragraph but not as heading. Could embed in a

under Pay or About the role. Since it's not a heading, we can include it as a paragraph. We need to output only HTML fragment, no /, no markdown fences. Let's craft:

About the role

WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today. We’re looking for people who want to build, solve, and operate at that level. Join us and let’s shape the future of data.

The Global Customs Trade Programs & Supply Chain Programs Expert is a strategic program management role responsible for developing, implementing, and continuously improving a portfolio of global trade programs. The core focus spans Supply Chain Security (CTPAT/AEO), Environmental Sustainability, Record Retention and AI Enabled Compliance assurance program — with an open mandate to expand into additional customs trade program domains as the business evolves.

Responsibilities

• Design and lead end-to-end program management for customs trade program initiatives including Supply Chain Security, Sustainability, Record retention and Compliance assurance programs — with the agility to onboard additional customs programs.
• Drive Western Digital to secure and maintain CTPAT Trade Compliance certification; support global sites in securing and/or retaining AEO certifications.
• Serve as liaison with internal team members and legal when faced with audits from CBP and other regulatory bodies.
• Evaluate and deploy AI-powered tools to streamline trade program workflows — including Supply Chain Security risk assessment, Compliance assurance program and across all managed programs.
• Integrate sustainability requirements into supply chain operations, ensuring alignment with internal ESG goals and external regulatory obligations.
• Institute robust governance models for all managed programs; participate actively in industry associations to benchmark and enhance program value.
• Conduct regular risk assessments and audits to identify and remediate vulnerabilities across the supply chain trade programs portfolio.
• Leverage AI-assisted monitoring tools to continuously scan for regulatory changes, supply chain anomalies, and emerging trade program risks in real time.
• Develop and maintain an Internal Control Program to ensure systemic trade program adherence across all program areas.
• Maintain readiness for regulatory inquiries, third-party audits, and certification renewals.
• Act as a thought leader — define the strategic roadmap for each trade program, balancing near-term deliverables with long-term scalability.
• Identify and implement technology solutions to automate manual processes, reduce cost, and improve program effectiveness.
• Champion responsible AI adoption within trade program operations — define guardrails, evaluate vendor AI tools, and ensure AI use aligns with regulatory expectations and internal governance standards.
• Partner with IT and data teams to build AI/ML-powered dashboards and analytics that surface trade program trends, predict risk, and support executive decision-making.
• Analyze program performance data to surface improvement opportunities; drive structured continuous improvement cycles.
• Proactively identify adjacent customs trade program domains (e.g., trade programs, duty management, origin programs) and develop business cases to expand the program portfolio.
• Design and deliver role-specific training programs for employees, suppliers, and stakeholders across all trade program domains.
• Champion a culture of trade program awareness and security awareness throughout the organization.
• Develop accessible playbooks, reference materials, and e-learning content to scale trade program knowledge.
• Partner closely with Logistics, Legal, IT, Finance, and Business Unit teams to embed trade program requirements into business operations seamlessly.
• Coordinate with suppliers, freight forwarders, customs brokers, and other external partners to ensure supply chain-wide adherence.
• Represent the organization in industry forums, regulatory working groups, and with government agencies.
• Maintain comprehensive records of program activities: audits, risk assessments, certifications, and training.
• Prepare and submit required regulatory filings and reports to CBP and other relevant authorities.
• Provide executive-level reporting on program status, risks, and KPIs.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field. Master's degree preferred.
• Certified Licensed Customs Broker (preferred).
• Certified Dangerous Goods Professional (DGR).
• Additional certifications in trade programs, sustainability, or program management (e.g., PMP) are a plus.
• 10+ years of experience managing global supply chain trade programs, including hands-on responsibility for at least two of: Supply Chain Security (CTPAT/AEO), Dangerous Goods (IATA/Hazmat), Supply Chain Sustainability, or customs trade programs.
• Demonstrated track record of building programs from the ground up — obtaining certifications, designing governance frameworks, and scaling operations.
• Experience working directly with customs authorities (e.g., CBP) and international regulatory bodies.
• Experience in technology-intensive supply chains, preferably in the semiconductor, electronics, or manufacturing sector.

Skills

• Ability to manage a portfolio of concurrent trade programs with competing priorities and stakeholders.
• Strong project planning, milestone tracking, risk management, and executive communication skills.
• Comfort operating in ambiguous environments — able to define scope, build structure, and execute with limited guidance.
• Change management and organizational influence skills; ability to drive adoption without direct authority.
• Deep knowledge of CTPAT requirements, AEO frameworks, and international trade security regulations.
• Expertise with supply chain sustainability standards (e.g., GHG Protocol, CDP, EU CSRD) and ESG reporting requirements.
• Broad understanding of global customs regulations, trade programs, classification, and valuation principles.
• Excellent executive communication and presentation skills — ability to distill complex regulatory topics for senior leadership.
• Strong analytical and problem-solving abilities; data-driven approach to risk and performance management.
• Proficiency in Microsoft Office Suite; familiarity with trade management systems (TMS), trade program platforms, or ERP systems is a plus.
• Hands-on experience with AI tools for trade program tasks — such as document review, risk scoring, regulatory change tracking, or automated reporting — strongly preferred.
• High learning agility and growth mindset — eager to take on new programs and expand expertise into emerging trade program domains.

Benefits

• Paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan.
• Eligibility for bonuses under WD’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) based on Company and individual performance.