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Global Solutions Architect, Automation

Palo Alto Networks · District of Columbia, United States · 3 wk ago
RemoteRemoteCustomer Service$140k–$193k/yrFull-time

Job Summary

As a Global Solutions Architect, Automation within the Center of Excellence (COE), you will be responsible for building and scaling the platforms, automation, and intelligent workflows that enable efficient, consistent delivery across all theaters.

Key Responsibilities

  • Build & Scale Automation

  • Design, build, and deploy automation solutions (Python, integrations, workflows) that improve time to deploy and reduce manual effort

  • Develop reusable assets such as playbooks, workflows, and integration patterns that can be leveraged across teams

  • Test and validate automation in real-world delivery scenarios before scaling

  • Platform & Workflow Enablement

  • Translate complex delivery processes into simplified, repeatable, platform-driven workflows

  • Identify inefficiencies and implement automation-first solutions to improve speed and consistency

  • Enable teams to adopt and operationalize standardized workflows

  • Lifecycle Impact

  • Support the full delivery lifecycle from initial deployment through ongoing optimization

  • Build solutions that not only work once, but scale across multiple customers and environments

  • Define practical maturity improvements that move teams from manual to automated delivery

  • Cross-Functional Collaboration

  • Partner with Practice Architects, Product, Engineering, and Services teams to align automation with real delivery needs

  • Build strong relationships with technical teams to understand challenges and drive adoption

  • Provide feedback to influence platform capabilities and close gaps

Qualifications

  • Strong hands-on experience building automation using Python (or similar scripting languages)

  • Experience working with SIEM/SOAR platforms (Cortex preferred) or similar security automation environments

  • Proven ability to build tools, workflows, or systems that improved operational efficiency or delivery outcomes

  • Strong problem-solving skills with the ability to translate ambiguity into structured, automated solutions

  • Experience with infrastructure automation tools such as Terraform, Ansible, or similar

  • Familiarity with cloud environments (AWS, Azure, GCP) and security architectures

  • Experience working with APIs, integrations, and system workflows

  • Experience within Professional Services, Consulting, or customer delivery environments

  • Familiarity with Cortex product suite (XSIAM, XSOAR)

  • Experience influencing platform or product direction based on field needs

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