Global Sales Operations Analyst

Convergint is looking for a full-time, enthusiastic, results-driven and forward-thinking Global Sales Operations Analyst to join our team. This role serves as a strategic business operations partner responsible for optimizing global sales operations, partner management, and line-of-business growth initiatives.

About the Role

The Global Sales Operations Analyst exercises independent judgment in analyzing sales performance, identifying operational opportunities, recommending process improvements, and driving execution across global sales teams. You will be part of a dynamic team that supports growth and development as Convergint expands.

Responsibilities

• Serve as the subject matter expert for CRM governance, ensuring data integrity while identifying trends, risks, and opportunities requiring leadership attention.
• Evaluate pipeline quality, forecast accuracy, and account planning processes, recommending improvements that enhance sales effectiveness and operational performance.
• Establish, monitor, and continuously improve CRM standards, governance, and reporting practices across global sales organizations.
• Analyze sales execution metrics and recommend operational improvements that strengthen forecasting, pipeline management, and revenue visibility.
• Manage operational governance for strategic partner programs by evaluating engagement effectiveness, identifying performance trends, and recommending actions that strengthen partner relationships.
• Influence stakeholders across global teams to drive adoption of standardized business processes and best practices.
• Exercise independent judgment in evaluating business data, operational priorities, and partner performance.
• Make recommendations regarding sales processes, CRM governance, reporting methodologies, and business operations.
• Prioritize work independently while balancing competing business demands with minimal supervision.

Key Outcomes

• Forecast accuracy and CRM data integrity.
• Improved pipeline visibility and governance.
• Partner performance and ROI improvement.
• Operational efficiencies implemented.
• Stakeholder satisfaction and adoption of business processes.

Requirements

• Preferred: Bachelor’s degree in business, Sales Operations, Marketing, or related field, or equivalent experience.
• Minimum Experience: 5+ years in Global Sales Operations.

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, Dental & Vision Plan.
• Life insurance & Disability Plan.
• Wellness Program.
• 401K Matching Plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Cell phone reimbursement (if applicable).
• Paid parental leave.

Salary information is based on the assigned target market range within the primary geographic region of the requisition. Individual pay rates will vary depending on skills, experience, certifications, specific licenses, and education.