Global Sales Executive (24205)

About the Role

This position is designed for an industry expert capable of facilitating a leading role in the sale of PGL's services throughout a major geographical area. The Global Sales Executive will provide superior customer support to each business partner and prospective business partner, focusing on building strategic partnerships with existing clients and establishing new partnerships with businesses in need of customized logistics solutions.

Responsibilities

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers based on their needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Maintain business relationships with accounts and develop new opportunities.
• Manage key customer accounts and ensure execution of sales strategies, objectives, goals, and targeted revenue generation.
• Plan and implement sales programs for the company's product lines.
• Evaluate and provide analysis for new products and international market opportunities.
• Resolve customer complaints regarding sales and service.
• Collaborate with operational team members to develop pricing and/or rate schedules.
• Prepare sales forecasts and consult with department heads to plan advertising services.
• Discover global supply solutions for customers concerning transportation, logistics systems, imports, exports, or customer issues.
• Collaborate with other departments to integrate logistics solutions with business systems or processes.
• Negotiate with customers to improve supply chain efficiency or sustainability while maximizing PGL margins.
• Analyze the financial impact of proposed logistics changes and recommend optimal transportation modes, routing, equipment, or frequency for customers.

Qualifications

• Education and Experience:
  • 1-3 years of sales experience with a 3PL / Freight Forwarding organization.
  • Industry-related degree and/or certification preferred.
• Knowledge:
  • Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services.
  • English Language: Knowledge of the structure and content of the English language.
  • Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, and leadership techniques.
• Skills:
  • Active Listening, Speaking, Persuasion, Social Perceptiveness, Critical Thinking, Negotiation, Service Orientation, Active Learning, Coordination, Complex Problem Solving, Judgment and Decision Making, Reading Comprehension.
• Abilities:
  • Oral Comprehension, Oral Expression, Speech Clarity, Speech Recognition, Written Comprehension, Written Expression, Problem Sensitivity, Deductive Reasoning, Near Vision, Category Flexibility, Fluency of Ideas, Inductive Reasoning, Information Ordering, Originality.

Tools and Technology

• Tools: Desktop computers, Facsimile machines, Laptop computers, Special purpose telephones, Multi-line telephone systems.
• Technology: Calendar and scheduling software, Electronic mail software, Enterprise resource planning (ERP) software, Manufacturing resource planning (MRP) software, Customer resource management (CRM) software, Logistics and supply chain software (CargoWise ediEnterprise), Microsoft Excel and other office applications.