Global Resource Assistant

About the role

The Global Resource Assistant (“GRA”) will provide multi-location support, remotely, to an assigned group of Associates years 1-6, Professional Specialists, Paralegals, and on a case-by-case basis, to senior associates, partners, counsel and staff attorneys. GRAs will be cross trained to support other similar groups as well as his/her assigned group of timekeepers.

Responsibilities

• Provide high-level practice- and client-facing administrative support for assigned timekeepers and others as requested.
  • Preparing documents quickly and accurately; proofreading own and others' work; offering suggestions for improving work and/or processes; promptly performing administrative tasks in InterAction, Workshare, Chrome River and other firm applications.
  • Proactively managing calendars, ensuring all details are anticipated, arranged and well-coordinated, including, among other things, all meeting logistics (AV requirements, catering, other special needs); maintaining overall knowledge of the status of ongoing cases; anticipating next steps and preparing for them in advance; proactively preparing for court filings, including arranging for court fee checks; opening new matters and preparing engagement letters; maintaining up-to-date contact list for assigned attorneys; assist in tracking CLE requirements and attorney renewals for various legal organizations and courts.
  • Creating positive outcomes by executing well, following through, and being accountable; seeking challenges and embracing change; supporting practice development and monitoring attorney social media accounts, and handling other tasks related to managing attorneys’ client relationships; maintaining up-to-date desk procedures, including unique preferences or requirements of individual attorneys and clients.
  • Cooking and printing services; reviewing for accuracy; sending faxes; coordinating mail/shipping needs, exercising judgment as to methods; coordinating maintenance of current and well-organized hard copy files along with periodically reviewing and preparing files for offsite storage.
  • Displaying a cooperative spirit and fostering a positive work environment; working collaboratively as part of the support team, proactively backing up other team members; ensuring accuracy and completeness of all work being produced by a team of which he/she is a part; assisting co-workers with overflow; assisting time entry with the production of timesheets; coordinating with firm’s travel services group to arrange travel plans for assigned timekeepers; processing expenses and invoices promptly and with correct coding.
• Works independently with confidence, knows when to reach for supervision; conveys a poised, positive, professional image to clients; attorneys, staff and visitors, and takes pride in representing the firm.
• Identifies his/her own training needs and actively pursues professional development; seeks up-to-date knowledge of jurisdictional rules relevant to assigned attorneys; proactively shares knowledge with and provides guidance to other members of the support team.
• Embraces new technical solutions and incorporates them into new and existing processes; attends firm-sponsored training to maintain required skill level of software applications.

Requirements

• 3+ years of relevant experience within a law firm setting.
• Bachelor’s Degree required. Experience in lieu of a degree will be considered.
• Notary Public certification preferred.
• Excellent communication skills, both verbal and written.
• Attention to detail with the ability to handle difficult situations and meet varying deadlines.
• Interpersonal skills with the ability to work with personnel at all levels.
• Strong research, proofreading and editing skills.
• Proficient in Microsoft Office Suite (i.e. Excel and Power Point).
• Ability to work independently with minimal supervision.
• Demonstrated ability to handle multiple tasks concurrently.
• Willingness to learn new skills involving Litigation law.

Qualifications

• Experience in a law firm setting.
• Bachelor's degree.
• Notary Public certification.
• Excellent communication skills.
• Attention to detail.
• Interpersonal skills.
• Research, proofreading, and editing skills.
• Microsoft Office Suite proficiency.
• Ability to work independently.
• Handling multiple tasks concurrently.
• Learning new skills.

Skills

• Administrative support.
• Document preparation and proofreading.
• Calendar management.
• Client relationship management.
• Legal research.
• Microsoft Office Suite.
• Communication skills.
• Attention to detail.
• Interpersonal skills.
• Collaboration.
• Problem-solving.
• Change management.
• Training and development.
• New technology adoption.

Benefits

Nixon Peabody is committed to creating a fair workplace and does not discriminate against any employee or applicant for employment because of race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, or any other characteristic protected by applicable law. To comply with Federal law, Nixon Peabody participates in E-Verify. All newly hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility.

Pay

The anticipated annual salary range for this position, depending on location, is as follows:

• Albany, NY: $63,500 to $90,750
• Buffalo, NY: $63,500 to $90,750
• Rochester, NY: $63,500 to $90,750

In addition to a standard benefits package, this role may be eligible for additional contingent compensation based on an array of factors, including but not limited to: work performance, geographic location, work experience, education, and qualifications. Because such contingent compensation is not yet calculable or may be zero ($0) in some circumstances, the above-listed salary range(s) are Nixon Peabody’s good faith estimate of the annual salary(ies) it reasonably expects to pay for the position at the time of this posting.