Global Quality Tech Manager, Global Build Quality Program

About the role

The Global Quality Tech Manager oversees quality assurance and control processes through governance and programmatic control throughout the lifecycle of data center design, development, construction, and retrofit, ensuring all work meets AWS's high standards for quality, safety, and performance.

Responsibilities

• Develop, publish, and maintain global quality assurance and control standards, policies, frameworks, and procedures that govern data center construction projects across all AWS regions.
• Establish and enforce global quality control plan templates, inspection checklists for manufacturing and on-site work, acceptance criteria, and standardized documentation requirements.
• Create and maintain a global quality management system (QMS) that ensures consistency and compliance across all project phases—from design through operations handoff and post-completion support periods.
• Define global quality metrics and Key Performance Indicators (KPIs) to measure and benchmark quality performance across all regions and projects.
• Develop standardized design review criteria focused on ease of construction, long-term maintenance, and quality assurance measures applicable to all global projects.

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, or 1+ years of construction or project management experience.
• 5+ years of experience in quality management, quality systems development, construction management, or related field, with a strong background in electrical and/or mechanical construction.
• Strong understanding of quality control methodologies, process integration, and lifecycle management.
• Demonstrated ability to build strategic relationships with stakeholders and collaborate effectively across teams, functions, and geographies.
• Strong analytical skills with the ability to define metrics, KPIs, and measurement frameworks.
• Proficiency with Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint).

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, or 1+ years of construction or project management experience.
• 5+ years of experience in quality management, quality systems development, construction management, or related field, with a strong background in electrical and/or mechanical construction.
• Strong understanding of quality control methodologies, process integration, and lifecycle management.
• Demonstrated ability to build strategic relationships with stakeholders and collaborate effectively across teams, functions, and geographies.
• Strong analytical skills with the ability to define metrics, KPIs, and measurement frameworks.
• Proficiency with Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint).

Skills

• Experience in data center, critical infrastructure, or mission-critical facility projects.
• Knowledge of AWS or the cloud computing industry.
• Experience developing or managing global quality management systems (QMS).
• Six Sigma certification (Green Belt or Black Belt).
• ASQ certification (Certified Quality Manager or Certified Quality Engineer).
• Project Management Professional (PMP) or equivalent certification.
• Experience working in governance or programmatic oversight capacity.
• Working knowledge of SQL or Python for querying and analyzing quality data.

Benefits

• Comprehensive benefits including health insurance, medical, dental, vision, prescription, Basic Life & AD&D insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave.
• Amazon package includes sign-on payments and restricted stock units (RSUs).
• Final compensation will be determined based on factors including experience, qualifications, and location.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, CO, Denver - 116,800.00 - 160,000.00 USD annually
USA, TX, Dallas - 116,800.00 - 160,000.00 USD annually

Schedule

Full-time