Global Programs Lead, Corporate Social Responsibility

About the role

As the Global Programs Lead, you will own the end-to-end development and execution of our global CSR narratives, campaigns, and signature programs. You will streamline our operating model, ensure cross-team alignment, and drive efficiency across all global impact initiatives. This role reports to the Global Head of CSR.

Responsibilities

• Develop and execute global impact narratives, storytelling strategies, and campaign roadmaps that align with our mission and four core pillars
• Manage end-to-end program management of signature global programs and campaigns, including cross-functional stakeholder alignment, budget management, timeline tracking, and impact measurement
• Streamline global program operations, establish standardized processes for campaign development, approval, and regional rollout to improve team efficiency
• Own internal and external communications for global impact programs, collaborating with global comms and regional teams to ensure consistent messaging across markets
• Lead quarterly program reviews, report on impact outcomes to leadership, and iterate on strategies based on performance data and stakeholder feedback
• Manage the global program budget, track spending, and ensure optimal resource allocation across initiatives

Requirements

Minimum Qualifications:

• Experience in program management, campaign development, CSR, or global marketing roles
• Proven track record of launching and scaling global campaigns or programs across multiple markets
• Excellent project management skills, with experience managing cross-functional teams and complex budgets
• Strong storytelling and narrative development skills, with experience creating content for both internal and external audiences
• Data-driven mindset with experience measuring program impact and reporting on KPIs to senior stakeholders

Preferred Qualifications:

• Experience working at a global technology company, non-profit, or global marketing agency
• Experience in social impact, sustainability, or corporate communications roles
• Familiarity with the social media or creator ecosystem
• Experience building process improvements or operational efficiency initiatives in fast-growing organizations
• Experience working with global teams across multiple time zones

About the company

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with additional offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We embrace an "Always Day 1" mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.

Benefits

• Day-one access to medical, dental, and vision insurance
• 401(k) savings plan with company match
• Paid parental leave
• Short-term and long-term disability coverage
• Life insurance
• Wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
• Additional discretionary bonuses/incentives and restricted stock units (for eligible roles)

Pay

The base salary range for this position is $102,400 - $216,000 annually. Compensation may vary depending on qualifications, skills, competencies, experience, and location. This role may also be eligible for additional discretionary bonuses or incentives.