Global Program Manager, DC Security

About the Role

We are seeking a Global Program Manager for the AWS Data Center Physical Security team. In this role, you will be responsible for scoping and delivering large programs end-to-end, including collecting business requirements, writing specifications, driving project schedules, and managing change. You will lead and coordinate implementation efforts between internal teams, external teams, and partners to develop optimal security solutions.

Responsibilities

• Manage cross-team and cross-organization delivery of long-term customer-facing programs.
• Meet with internal and external customers to understand future requirements.
• Collaborate with project stakeholders in multiple business teams to define and deliver on agreed-upon milestones.
• Anticipate bottlenecks, provide escalation management, and make tradeoffs.
• Plan and coordinate events, including facilitation and action item management.
• Lead data-driven decision-making through analysis of metrics and operational data, creating KPIs to demonstrate product/program value and effectiveness.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross-functionally with tech and non-tech teams.
• 3+ years of defining and executing against program timelines and requirements.

Preferred Qualifications

• 3+ years of driving end-to-end delivery and communicating results to senior leadership.
• 3+ years of driving process improvements.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.

About the Team

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of professionals, including software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We work collaboratively across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Location and Pay: The base salary range for this position is:

• USA, VA, Herndon: $74,200.00 - $129,800.00 USD annually
• USA, WA, Seattle: $82,700.00 - $129,800.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance, 401(k) matching, paid time off, and parental leave.

Company: Amazon Data Services, Inc.