Global Production Systems Engineer

About the role

Meta is seeking a forward-thinking, experienced Production Systems Engineer to join the Data Center Operations team. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. This role requires prioritizing competing workstreams based on operational impact and adjusting plans as infrastructure needs evolve. The ideal candidate is a forward-thinking IT professional with deep experience in utilizing multiple diverse software tools to identify automation solutions for complex operational issues. This role is deeply cross-functional, considering the technical needs of frontline users to identify and automate diagnostic tooling, enabling quality and efficient delivery of production servers. The role involves performing deep data analysis to drive decisions on top priorities for automating repairs on servers in a hyperscale environment, driving solutions through code, and collaborating effectively with globally distributed teams via clear written and verbal communication.

Responsibilities

• Identify and root cause systemic issues in the fleet and drive resolutions.
• Deliver maximum server fleet uptime and utilization rates by leveraging data to understand hardware failure conditions and root cause.
• Write and review code, develop documentation, and debug the hardest problems, live, on some of the largest and most complex systems in the world.
• Own and develop diagnostic tooling requirements to run the fleet.
• Own and drive the escalation process for Data Center Operations to identify, root cause, and solve complex tooling and hardware issues affecting the fleet.
• Execute operational validation and verification activities for new product integration.
• Through consistent collaboration with cross-functional tooling teams, help determine the root cause and provide input into their development process, with an operations-centric view of how open issues are affecting the fleet.
• Build cross-functional relationships and influence policies and procedures to improve global data center operations.
• Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes.
• Travel up to 25% to support global data center operations.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 6+ years of experience in production systems engineering, infrastructure engineering, or systems software development for large-scale hardware environments.
• 6+ years of experience with hardware lifecycle management, fleet automation, or data center operations systems spanning compute, storage, or networking infrastructure.
• Experience developing systems software or tooling in Python, PHP, C, or C++ for Linux-based production environments at scale.
• Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems, and messaging systems.
• Experience communicating technical designs and infrastructure decisions through written documentation and cross-functional stakeholder alignment across engineering and operations teams.

Preferred Qualifications

• Experience designing or operating configuration management and infrastructure-as-code systems for large heterogeneous hardware fleets.
• Experience supporting global, multi-site data center infrastructure deployments including hardware qualification and regional rollout coordination.
• Familiarity with distributed systems monitoring, alerting, and automated remediation pipelines at hyperscale.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

Pay

$144,000/year to $204,000/year + bonus + equity + benefits. Individual compensation is determined by skills, qualifications, experience, and location.

Benefits

In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.