Global Product Lead, Product Growth Areas and Product Adoption Reporting

About the role

The GCS Revenue Strategy and Operations (RSO) organization provides business critical insights, ensures cross-functional alignment of goals and execution, and helps teams to drive global initiatives forward. RSO is the global team within Google Customer Solutions (GCS) that makes sure Google's ever-evolving business runs smoothly and scales. Experts in leading process improvements and consistency, team members are strategic with a pragmatic sense of how to get things done. We develop initiatives to deliver customer success and set high-level goals to improve productivity.

Responsibilities

• Leverage data analytics, and understand the general reporting and technical landscape, and AI innovations to unlock business and efficiency potentials.
• Identify gaps in current tools and infrastructure, prioritizing and crafting business cases to validate the importance of new feature requests.
• Develop impactful product insights through the knowledge of the user, workflows, sales processes, and the strategic initiatives of the Global Customer Solutions (GCS) business. Articulate a goal for your area, to improve and to drive an overall roadmap.
• Partner with executive leadership, cross-functional global stakeholders and product teams to understand and prioritize business needs, build consensus, and communicate needs.
• Develop launch plan, identifying risks and updating stakeholders. Manage new product/feature launches including communications, training and assisting with product readiness testing on as as-needed basis.