Global Network Engineer
IKO North America · Agawam, MA · 2 wk ago
Information Technology$100k–$116k/yrFull-time
Job Responsibilities
- Design and implement network, security, voice, wireless, and cloud networking infrastructure in accordance with business requirements and established global IT standards
- Provide Level 3 support and diagnose complex network, security, voice, Aruba Wireless, and Aruba Central issues using established tools and processes
- Develop proofs of concept and evaluate new network, security, wireless, voice, and cloud technologies
- Implement and support switching and routing infrastructure, including BGP, OSPF, RIP, and SD-WAN technologies
- Configure, maintain, and troubleshoot Palo Alto firewalls, Aruba switches, wireless access points, and related network security technologies
- Cook up and maintain technical documentation, operating procedures, policies, network diagrams, and standard processes
- Implement and monitor security solutions, standards, and policies in accordance with IKO’s Information Security Framework
- Absorb investigations of potential security breaches as a member of the incident management team
- Represent the network, security, voice, wireless, and cloud networking functions during internal and external audits
- Support the development and testing of Business Continuity Plans for network and cloud networking infrastructure
- Perform additional duties as assigned by the Senior Manager, Global Network and Communications
Qualifications
- Bachelor’s degree or equivalent in Information Technology, Computer Science, Engineering, or a related field
- 7–10 years of experience designing and managing large enterprise networks, data center systems, and network architecture
- 3–5 years of experience supporting Microsoft Azure in a hybrid environment, including designing cloud networking solutions
- Expert-level knowledge of enterprise switching and routing technologies, particularly BGP and OSPF
- Hands-on experience configuring, maintaining, and troubleshooting Palo Alto firewalls
- Experience with HP Networking, Aruba switches, Aruba access points, Aruba Wireless, and Aruba Central
- Experience designing Azure Virtual Networks, VPN gateways, ExpressRoute, and hybrid-cloud connectivity
- Experience with SD-WAN technologies and enterprise load-balancing solutions such as A10 or F5
- Knowledge of data center and cloud networking trends and developing related hardware and software standards
- Strong knowledge of network diagnostic and administration tools, including Nmap, Wireshark, SSH, SCP, Telnet, and FTP
- Knowledge of Microsoft network protocols and technologies, including SMB, CIFS, MAPI, ActiveSync, and SQL
- Familiarity with Microsoft 365, Azure Active Directory, Proofpoint, Citrix NetScaler, Citrix XenMobile MDM, and VMware
- Experience developing or supporting Business Continuity and Disaster Recovery plans
- Strong problem-solving, technical documentation, communication, and presentation skills
- Ability to lead technical discussions, collaborate across departments, and influence technical decisions
- Ability to maintain best-practice standards while driving innovation in network and cloud networking solutions
- Knowledge of French, or a willingness to develop French-language skills, is considered an asset
- Ability to travel approximately 10% within North America and Europe