Global Marketing Operations Intern

About the role

The Global MarTech Intern will assist with marketing technology operations, AI and automation initiatives, and project coordination activities within Global Marketing Operations. The intern will help maintain documentation, track key deliverables, support operational processes, and contribute to projects that improve efficiency, data quality, and product launch readiness. This Internship is Hybrid in Niles, IL.

Responsibilities

• Help deliver opportunities to improve marketing and business processes through AI, automation, and workflow optimization.
• Assist in building, testing, and documenting automated workflows using tools such as Power Automate, AI assistants, and other business platforms.
• Support Web AI Chatbot initiatives by testing responses, organizing content, and identifying opportunities to improve the user experience.
• Research emerging AI tools, automation technologies, chatbot capabilities, and marketing trends, and share recommendations with the team.
• Help develop and maintain AI agents, prompts, knowledge bases, and other resources that improve productivity and efficiency.
• Create presentations, project summaries, reports, and other materials to communicate agent performance, optimization opportunities, and recommendations.
• Create training materials, process documentation, and best-practice resources to support continuous improvement and user enablement.

Qualifications

• Currently pursuing a Bachelor's or Master's degree in Marketing, Business, Information Systems, Data Analytics, Communications, Computer Science, or a related field
• Interest in marketing technology, AI, automation, digital marketing, customer experience, or business process improvement
• Familiarity with Microsoft 365 tools such as Excel, PowerPoint, Teams, SharePoint, and Copilot
• Exposure to or interest in tools such as Power Automate, Power BI, AI assistants, chatbots, workflow automation platforms, or CRM/marketing platforms
• Strong analytical and problem-solving skills
• Excellent communication, presentation skills and collaborative mindset
• Comfortable being a self-starter with exceptional attention to detail
• Previous internship, class project, or hands-on experience with automation, AI tools, analytics, digital marketing, chatbot testing, or process documentation is a plus
• Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

Pay

Each internship has an hourly rate which varies from $23-$43 per hour based on job function (Engineering, IT, Business, etc) and year completed in school (Junior, Masters 2nd year, PHD, etc).

Benefits

• Retirement savings plans and paid time off
• Employee discounts
• Professional development opportunities
• Work-life balance initiatives