Global Key Account Manager

About the role

The Global Key Account Manager – Design-In & EMS is responsible for expanding and managing strategic global accounts by combining design-in growth initiatives with EMS business development. This role serves as the primary global contact for assigned customers, driving innovation, global agreements, cross-regional collaboration, and long-term business growth while positioning WE eiSos as a strategic partner. Location: Greater Chicago area or willing to relocate to the greater Chicago area. Travel: up to 50% to international.

Responsibilities

• Develop and execute global key account strategies
• Drive design-in opportunities, AVL positions, and global rollouts
• Manage global RFQs, tenders, and supply agreements
• Build relationships with executive-level customer contacts
• Coordinate global sales activities across regions and divisions
• Identify market trends, growth opportunities, and technology shifts
• Support pricing strategies and contract negotiations
• Align customer goals with WE eiSos business objectives
• Promote cross-selling opportunities across the WE eiSos Group
• Provide technical and commercial project support
• Coordinate multi-country proposals and compliance requirements
• Support product innovation and customer design requirements
• Track global sales targets, projects, and pipeline activities
• Ensure consistent pricing, service quality, and customer support globally
• Lead problem-solving and escalation management across regions
• Collaborate with internal stakeholders including sales, engineering, supply chain, and product management
• Maintain accurate CRM/ERP project and opportunity records
• Lead global coordination calls and share strategic account updates
• Support long-term customer partnerships through strategic planning and service excellence

Qualifications

• Education: Bachelor’s degree in (Industrial) Engineering, or a related field. Master’s degree preferred. Bachelor’s degree in business administration with technical background also possible.
• Professional Expertise:
  • Experience managing large, complex global accounts.
  • Strong ability to develop and drive global account strategies.
  • Experience with design-in projects, design wins, AVL positioning, and multi-regional rollouts.
  • Ability to build relationships with senior stakeholders, including C-level, global procurement, and senior R&D leaders.
  • Strong commercial skills in global pricing, tenders, quotations, negotiations, and global supply agreements.
  • Ability to act as a single global point of contact internally and externally for strategic accounts.
  • Strong cross-functional and cross-regional coordination skills, including collaboration with sales teams, FAE, sector experts, and internal stakeholders.
  • Strong technical credibility and understanding of technical product portfolios, industry trends, project business, and supply chain dynamics.
  • Fluency in English and willingness to travel internationally up to 50%.
• Preferred Background:
  • Global Key Account Management
  • Strategic Account Management
  • Technical Sales with global account responsibility
  • Design-in related sales roles
  • Sales profiles with strong exposure to engineering, procurement, supply chain, and multinational customer structures.
• Required Skills:
  • Strategic thinking with a global mindset
  • Excellent relationship-building abilities at senior levels
  • Strong negotiation and commercial skills (global pricing logic)
  • Leader of cross-regional alignment, tracking trends, sharing key signals, enabling knowledge flow
  • Capable of leading virtual teams across regions and functions

Benefits

• Basic Life, Vision, and Short- and Long-Term Disability provided by the Company at no cost to you.
• Medical, Dental, Additional Life Insurance and Vision insurance for employee and family, Identity Theft Protection, and Legal Services Benefit are