Global Key Account Manager

Festo inspires people and organizations around the world with innovative solutions for industrial automation. As an independent family business, we offer employees the opportunity to take bold steps, realize ideas, and take on responsibility. We grow by tackling challenges together and welcome everyone who wants to move the world with us.

About the role

To grow and develop new and existing target customer business, achieving stronger market position for Festo and reaching agreed upon financial targets. This role defines longer-term organizational goals, builds customer relationships, supports machine builders, and identifies new opportunities. The Global Key Account Manager (GKAM) is responsible for complex relationship development with high-value customers while achieving sales and account milestones, such as sales turnover, account penetration, project discovery, and implementation. The goal is to develop target customers into those that specify Festo as their preferred automation partner.

Responsibilities

• Creation of detailed, mid-range account strategies in agreement with the customer.
• Build-up and manage account and project teams, including operational management of specialists engaged on customer projects.
• Planning of activities necessary to achieve sales objectives.
• Identify and win projects based on excellent automation competence.
• International cooperation and collaboration.
• Achieve development milestones with designated customers.
• Ensure satisfactory levels of customer satisfaction with designated customers.
• Effective performance of sales meetings with customers to identify needs and gain acceptance of Festo’s products and solutions.
• Understand and proactively communicate the organizational structure of the customer.
• Build relationships with key decision makers and understand decision-making processes and requirements to gain influence at the highest management levels.
• Support the definition and marketing of customer solutions as input for the product development process.
• Initiate and lead process improvements to develop key accounts more efficiently and effectively, e.g., through capacity planning in SAP.

Requirements

• University Degree (engineering and/or business studies; electrical engineering advantageous).
• Fluent language skills in English.
• MS-Office, CRM-tools knowledge, SAP experience.
• 5 years’ external experience.
• Special experience in management of sales processes and Key Account management.
• Experience in project management methods is advantageous.
• Experience in industrial B2B sales.

Skills

• Communication skills.
• Negotiating skills.
• Ability to win complex sales.

Benefits

Festo Corporation offers a robust benefits package designed to help you and your dependents stay healthy, feel secure, and maintain work/life balance.

• Medical, Dental, Vision.
• Flexible Spending Programs.
• Short-term and Long-term disability.
• 401k.
• Pet Insurance.
• Paid Holidays and Paid Time Off.
• Educational assistance.
• Diverse opportunities for development.
• A strong team by your side.
• Freedom to drive your ideas forward.
• Opportunity to develop innovative solutions with real impact.
• Part of a global network in a family-owned company.
• Attractive compensation and additional benefits.

Pay

The annual base pay range for this role is between $140,000 - $160,000.