Global Job Trainer MWH Maintenance
the LEGO Group · Richmond, VA · 1 mo ago
$35.65/hrFull-time
Responsibilities
- Create and maintain training materials, job aids, and standardized work documentation.
- Deliver TWI Job Instruction (JI) training; support onboarding, cross‑training, and employee development.
- Coach and mentor job coaches to strengthen training capability across all shifts.
- Monitor training effectiveness and ensure consistent application of global standards and best practices.
- Perform preventive and corrective maintenance on high‑bay warehouse automated systems, including conveyors, cranes, shuttles, and elevators.
- Troubleshoot electrical, mechanical, and control‑system issues; escalate complex problems as needed.
- Support equipment installation, modifications, and maintenance planning to minimize operational downtime.
- Maintain accurate maintenance records using Maintenance Management (MMS) and Warehouse Management (WMS) systems.
- Ensure training supports safety, quality, and operational performance.
- Participate in daily meetings and shift handovers to align training priorities.
- Identify and escalate quality or process deviations.
- Partner with Global Job Trainers across LEGO sites to implement and maintain standardized training practices.
Qualifications
- High school diploma or GED.
- Minimum 2 years of hands‑on maintenance experience with automated warehouse equipment such as conveyors, cranes, shuttles, or elevators.
- Experience in a manufacturing or production environment with strong knowledge of safety and quality practices.
- Strong communication, coaching, and problem‑solving skills.
- Comfortable using digital systems and production software.
- English proficiency (minimum CEFR B2–C1 or equivalent).
- Ability to travel domestically and internationally for training.
- Preferred: technical training or certifications in maintenance, manufacturing, or mechatronics.
- Preferred: experience training, mentoring, or onboarding employees.
- Preferred: knowledge of LEAN, Standard Work, or continuous‑improvement principles.
- Preferred: experience with MES, SAP, CHAMP, or similar manufacturing systems.
- Preferred: familiarity with TWI Job Instruction or other structured training methodologies.
Pay
Starting hourly rate: $35.65 (range $35.65 – $35.65).
Schedule
Standard shift: 8:00 AM – 4:00 PM with flexibility to support non‑standard shifts as needed.
Benefits
- Family Care Leave – enhanced paid leave options.
- Life and disability insurance coverage.
- Wellbeing resources, including access to the Headspace app and local wellbeing programs.
- Colleague discount on LEGO products from day 1.
- Eligibility for a performance‑based bonus scheme.
- Hybrid work policy – average of three days per week in the office, with a primary workplace location assigned.