Jobs · Virginia

Global Job Trainer MWH Maintenance

the LEGO Group · Richmond, VA · 1 mo ago
$35.65/hrFull-time

Responsibilities

  • Create and maintain training materials, job aids, and standardized work documentation.
  • Deliver TWI Job Instruction (JI) training; support onboarding, cross‑training, and employee development.
  • Coach and mentor job coaches to strengthen training capability across all shifts.
  • Monitor training effectiveness and ensure consistent application of global standards and best practices.
  • Perform preventive and corrective maintenance on high‑bay warehouse automated systems, including conveyors, cranes, shuttles, and elevators.
  • Troubleshoot electrical, mechanical, and control‑system issues; escalate complex problems as needed.
  • Support equipment installation, modifications, and maintenance planning to minimize operational downtime.
  • Maintain accurate maintenance records using Maintenance Management (MMS) and Warehouse Management (WMS) systems.
  • Ensure training supports safety, quality, and operational performance.
  • Participate in daily meetings and shift handovers to align training priorities.
  • Identify and escalate quality or process deviations.
  • Partner with Global Job Trainers across LEGO sites to implement and maintain standardized training practices.

Qualifications

  • High school diploma or GED.
  • Minimum 2 years of hands‑on maintenance experience with automated warehouse equipment such as conveyors, cranes, shuttles, or elevators.
  • Experience in a manufacturing or production environment with strong knowledge of safety and quality practices.
  • Strong communication, coaching, and problem‑solving skills.
  • Comfortable using digital systems and production software.
  • English proficiency (minimum CEFR B2–C1 or equivalent).
  • Ability to travel domestically and internationally for training.
  • Preferred: technical training or certifications in maintenance, manufacturing, or mechatronics.
  • Preferred: experience training, mentoring, or onboarding employees.
  • Preferred: knowledge of LEAN, Standard Work, or continuous‑improvement principles.
  • Preferred: experience with MES, SAP, CHAMP, or similar manufacturing systems.
  • Preferred: familiarity with TWI Job Instruction or other structured training methodologies.

Pay

Starting hourly rate: $35.65 (range $35.65 – $35.65).

Schedule

Standard shift: 8:00 AM – 4:00 PM with flexibility to support non‑standard shifts as needed.

Benefits

  • Family Care Leave – enhanced paid leave options.
  • Life and disability insurance coverage.
  • Wellbeing resources, including access to the Headspace app and local wellbeing programs.
  • Colleague discount on LEGO products from day 1.
  • Eligibility for a performance‑based bonus scheme.
  • Hybrid work policy – average of three days per week in the office, with a primary workplace location assigned.

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