Global IAM - IGA Engineer

Work you'll do

• Platform and infrastructure monitoring, analysis, and reporting
• Test document preparation, creation, and execution for any fixes or during upgrades
• Ticket management, end user engagement, and problem-solving
• Prioritization and escalation of issues as necessary
• Certificate rotation and management
• Password rotation and management
• Basic experience with Apache Tomcat
• Mailbox monitoring and response
• Vendor Management (e.g. submitting support tickets and follow-up)
• System Health and Maintenance Support

Qualifications

• 2-4 years experience with SailPoint IIQ administration and troubleshooting
• Knowledge of Directory Services (LDAP/AD)
• Good written and verbal communication skills
• Ability to work with peers and cross-functional teams
• Analytical problem-solving capabilities
• Ability to drive specific efforts forward with appropriate guidance/oversight
• General ability to create documentation, enhance knowledge articles, etc.
• Microsoft Office capabilities (Word/Excel/PowerPoint)
• Eligible to meet U.S. Federal security requirements
• Available for on-call 24x7 support