Global HR Systems Functional Lead

Location: Minneapolis, MN & Charlotte, NC | Duration: 7-month contract, likely extended through late June 2027

Responsibilities

• Lead requirements-gathering sessions with HR, Payroll, Talent, Recruiting, and operational stakeholders across multiple countries and regions.
• Facilitate workshops to understand current-state business processes, regulatory requirements, policy variations, and operational needs.
• Identify differences between country-specific requirements and established Workday design standards.
• Conduct gap assessments and document business process, policy, and system impacts.
• Drive discussions to resolve ambiguity and obtain stakeholder decisions required for delivery.
• Translate business requirements into detailed functional specifications and configuration-ready requirements.
• Create and maintain:
  • Business requirements documents
  • Process maps
  • User stories
  • Decision logs
  • Requirements traceability matrices
  • Country-specific delta documentation
  • Test scenarios and acceptance criteria
• Ensure requirements are clearly understood by configuration analysts, integration teams, and testing resources.
• Maintain complete traceability from business requirement through implementation and testing.
• Serve as primary liaison between regional business stakeholders and implementation teams.
• Coordinate discussions across Europe, APAC, and North America to achieve alignment on global processes.
• Facilitate working sessions, solution reviews, design reviews, and decision forums.
• Escalate unresolved decisions and risks to program leadership.
• Build consensus among stakeholders with competing business, regulatory, or operational needs.
• Coordinate requirements activities across multiple functional areas, including:
  • Core HCM
  • Recruiting
  • Onboarding
  • Talent
  • Compensation
  • Time and Absence
  • Payroll
  • Learning
• Maintain and manage a centralized requirements backlog and country delta log.
• Track open issues, risks, assumptions, and dependencies.
• Ensure workstreams remain aligned to program milestones and implementation timelines.
• Support development of testing strategies, test cases, and user acceptance testing scenarios.
• Validate that delivered solutions meet documented business requirements.
• Assist in triaging defects and determining root-cause ownership.
• Support deployment readiness activities and transition to production support teams.

Deliverables

• Country requirements assessments
• Process flow documentation
• Functional requirements packages
• Configuration-ready user stories
• Country delta logs
• Decision logs
• Requirements traceability matrices
• Testing scenarios and acceptance criteria
• Status updates and stakeholder communications
• Risk and dependency tracking documentation

Requirements

• 7 years of business analysis, functional consulting, or HR systems implementation experience.
• Demonstrated experience facilitating requirements workshops with global stakeholders.
• Experience translating business processes into system requirements for enterprise platforms.
• Experience supporting global HR, Talent, Recruiting, Payroll, or Workforce Management initiatives.
• Strong ability to document complex processes and convert business needs into executable requirements.
• Experience managing cross-functional stakeholders and driving decisions in ambiguous environments.
• Exceptional facilitation, communication, and organizational skills.

Preferred Qualifications

• Experience supporting Workday implementations or major Workday transformation programs.
• Experience working with multi-country HR processes and regional regulatory requirements.
• Experience supporting international HR transformations involving Europe and APAC populations.
• Experience with Agile delivery methodologies.
• Familiarity with Workday HCM, Recruiting, Onboarding, Talent, Compensation, Payroll, Time, Absence, or Learning modules.
• Experience creating requirements for configuration teams rather than performing direct system configuration.