Jobs · Information Technology · North Carolina

Global GTM Planning Program Manager

Genesys · North Carolina, United States · 1 mo ago
Information TechnologyFull-time

Role Overview

Global go to market planning at scale requires disciplined coordination across strategy, operations, and execution. This role shapes how annual and in-year planning translates into clear, actionable decisions that drive revenue performance, sales productivity, and customer engagement across regions.

Key Responsibilities

  • Own the end-to-end global GTM planning cadence, ensuring alignment across target setting, capacity, segmentation, territory design, quota deployment, and demand generation to drive predictable revenue outcomes.
  • Drive cross-functional execution by coordinating planning workstreams, managing risks and dependencies, and ensuring milestones are met to support successful annual and in-year planning cycles.
  • Lead the creation of executive-ready planning materials that enable faster, higher-quality decisions across senior leadership teams.
  • Partner with Finance, Sales Operations, Marketing, Partner, Field, and Systems teams to align planning inputs, outputs, and downstream execution readiness.
  • Orchestrate planning governance, including decision tracking, accountability frameworks, and milestone reviews to improve transparency and operating discipline.
  • Deliver strategic planning initiatives and system implementations, including enterprise planning platforms and data management capabilities, to improve scalability and planning accuracy.
  • Manage external partners and vendors to ensure delivery against business requirements, timelines, and technical dependencies.
  • Drive adoption of planning tools and processes through structured rollout, testing, training, and change management to improve organizational effectiveness.
  • Continuously improve planning processes by identifying inefficiencies, clarifying ownership, and introducing scalable frameworks that enhance execution speed and quality.

Required Qualifications

  • Bachelor’s degree in Business, Finance, Economics, Operations, Information Management, or a related field
  • 8+ years of experience in program management, revenue operations, sales operations, business operations, or GTM planning
  • Strong experience managing complex, cross-functional programs with multiple stakeholders and executive visibility
  • Deep understanding of sales planning, revenue planning, and GTM operations within a technology or SaaS environment
  • Proven ability to manage project plans, risks, dependencies, and decision frameworks in large-scale initiatives
  • Strong communication skills with the ability to translate complex discussions into clear decisions and actions
  • Experience influencing senior stakeholders across Sales, Finance, Marketing, and Operations
  • Advanced proficiency in Excel and PowerPoint for building structured, executive-ready materials
  • Experience with program management and collaboration tools such as Smartsheet, Asana, or Microsoft Office
  • Able to operate effectively in a fast-paced, global environment with shifting priorities
  • Strong attention to detail, ownership mindset, and ability to drive accountability without direct authority

Preferred Qualifications

  • Experience supporting annual sales planning, territory design, quota deployment, or capacity planning processes
  • Experience with enterprise planning platforms such as Workday Adaptive Planning or similar tools
  • Familiarity with Salesforce, Tableau, Power BI, Snowflake, or related data and reporting platforms
  • Experience working across global regions, sales segments, or business units
  • Background in SaaS, cloud, or high-growth technology organizations
  • Strong understanding of GTM planning concepts including segmentation, pipeline generation, and overlay planning
  • Experience building executive-level planning summaries, status reports, and decision documents
  • Demonstrated ability to improve operating cadence and bring structure to complex processes

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