Global Financial Crimes Investigator - Consumer

About the role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business.

Responsibilities

• Conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing
• Acting as the liaison to Law Enforcement as required
• Completing investigations while ensuring cases meet or exceed closure and quality metrics
• Reporting facts of the investigation to assist in identifying potential operational or compliance risks
• Completing Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
• Partnering with GFC Risk Management, front line units or other stakeholders to resolve investigations
• Maintaining a working knowledge of the Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering efforts, Office of Foreign Assets Control (OFAC) and awareness of industry best practices
• Performing research and analysis of transaction information, customer data, public records, social media platforms or other external research tools to aide in the investigation
• Communicating with GFC Management, front line units or other internal stakeholders, and law enforcement to obtain additional information and documentation as needed to resolve investigations
• Recommending appropriate follow-up and possible account closure for customers that exceed the Bank's risk tolerance
• Identifying and escalating potential operational or compliance risks

Requirements

• Minimum of five years of relevant experience
• 3 years’ experience with 1 year of relevant experience with, AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies
• BSA knowledge relative to AML
• Proficiency in Microsoft Excel / data analytics

Desired Experience

• Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity
• Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists
• FINRA licenses including the SIE or Series 7, Series 4, Series 24
• Experience in Law enforcement and/or interacting with law enforcement
• Bi-lingual (Spanish, Russian, Chinese/Mandarin, and/or Farsi a plus
• Bachelor's Degree in related field
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS)

Skills

• Critical Thinking
• Fraud Management
• Regulatory Compliance
• Written Communications
• Investigation Management
• Policies, Procedures, and Guidelines Management
• Reporting
• Risk Management
• Coaching
• Issue Management
• Talent Development

Schedule

This is a 1st shift position, working 40 hours per week in the United States of America.