Global Financial Crimes Investigator - Consumer

About the role

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required.

This role may ultimately report to any number of investigations teams across the consumer or client managed lines of business, as well as roles filled within specialized investigations. An Investigator may be asked to partner with GFC Risk Management, front line units or other stakeholders to resolve investigations. The Investigator will maintain a working knowledge of the Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering efforts, Office of Foreign Assets Control (OFAC) and awareness of industry best practices.

Responsibilities

• Completes investigations while ensuring cases meet or exceed closure and quality metrics
• Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations
• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role
• Manages a significant case inventory while prioritizing cases based upon risk and/or management direction while adhering to department Service Level Agreements (SLAs)
• Performs research and analysis of transaction information, customer data, public records, social media platforms or other external research tools to aid in the investigation to determine whether the activity appears to be normal for the client type
• Communicates with GFC Management, front line units or other internal stakeholders, and law enforcement to obtain additional information and documentation as needed to resolve investigations
• Recommends appropriate follow-up and possible account closure for customers that exceed the Bank's risk tolerance; and identifies and escalates potential operational or compliance risks

Requirements

• Minimum of five years of relevant experience
• 3 years’ experience with 1 year of relevant experience with AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies
• BSA knowledge relative to AML
• Proficiency in Microsoft Excel / data analytics

Qualifications

• Bachelor's Degree in related field
• Certified Anti-Money Laundering Specialist (CAMS)
• ACAMS - Association of Certified Anti-Money Laundering Specialists
• FINRA licenses including the SIE or Series 7, Series 4, Series 24
• Experience in financial services and/or a related government entity
• Experience in Law enforcement and/or interacting with law enforcement
• Bi-lingual (Spanish, Russian, Chinese/Mandarin, and/or Farsi a plus)

Skills

• Critical Thinking
• Fraud Management
• Regulatory Compliance
• Written Communications
• Investigation Management
• Policies, Procedures, and Guidelines Management
• Reporting
• Risk Management
• Coaching
• Issue Management
• Talent Development

Schedule

1st shift (United States of America)

40 hours per week