Global Financial Crimes Investigations Manager

About the role

Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. The firm emphasizes responsible growth, an inclusive workplace, and a culture of caring that supports teammates’ physical, emotional, and financial wellness. The role provides oversight of financial crimes investigation activities, including end‑to‑end investigations and support functions across one or more lines of business. It involves overseeing investigative efforts related to fraud, money laundering, or terrorist financing, ensuring timely and accurate reporting of suspicious activity, and managing interactions with law enforcement as required.

Responsibilities

• Oversee investigative efforts, reviewing and approving cases and ensuring timely, accurate regulatory reporting.
• Provide oversight of a team of investigators performing end‑to‑end investigations of financial crimes activities.
• Ensure completion of Suspicious Activity Reports (SARs) in a timely and accurate manner for submission to regulators and/or law enforcement, providing review and oversight.
• Review facts of investigations and escalate risk to senior stakeholders and partners with Front Line Units to resolve issues.
• Lead quality control functions, training, communications, guidance, monitoring, scenario development/enhancement input and testing, and law‑enforcement liaison responsibilities in an investigative support role.
• Evaluate internal controls to identify weaknesses or gaps and ensure they are working effectively.

Managerial Responsibilities

• Model an inclusive environment for employees and clients, aligned with Great Place to Work goals.
• Demonstrate deep process knowledge, operational excellence, and innovation through simplicity, data‑based decision making, and continuous improvement.
• Communicate enterprise decisions, purpose, and results, connecting them to team strategy, priorities, and contributions.
• Ensure proper risk discipline, controls, and culture are in place to identify, escalate, and debate issues.
• Provide inspection, coaching, and feedback to motivate, differentiate, and improve performance.
• Actively manage expenses and budgets in alignment with objectives, making sound financial decisions.
• Assess talent and build bench strength for roles across the organization.
• Deliver results by effectively prioritizing, inspecting, and appropriately delegating team work.

Required Qualifications

• Minimum of five years of relevant experience.

Desired Qualifications

• Bachelor’s degree in a related field.
• Experience in financial services and/or a related government entity.
• Certified Anti‑Money Laundering Specialist (CAMS) certification.

Skills

• Coaching
• External Resource Management
• Investigation Management
• Regulatory Compliance
• Issue Management
• Policies, Procedures, and Guidelines Management
• Risk Management
• Strategy Planning and Development
• Written Communications
• Analytical Thinking
• Critical Thinking
• Fraud Management
• Reporting
• Talent Development

Schedule

• Shift: 1st shift (United States of America)
• Hours per week: 40