Global Engineering Operations Analyst

About the role

We are seeking a proactive and innovative Operations Analyst to partner with our Global OCI Engineering team. This role operates at the intersection of engineering, operations, and business performance, with a focus on enabling scalable infrastructure growth, optimizing capacity, and supporting data-driven decision-making across technical and commercial priorities. The ideal candidate brings a balance of operational rigor, technical curiosity, and business acumen. Success in this role requires agility, strategic thinking, and the ability to operate effectively in a fast-paced, evolving environment. You will play a critical role in supporting engineering teams through capacity and resource tracking, consumption analysis, and performance insights, while helping leadership align with evolving demand.

Responsibilities

• Design and define program scope, objectives, and success criteria in alignment with engineering roadmaps, scaling priorities, and overall business goals.

• Develop detailed project plans, timelines, and resource allocations to ensure efficient program execution.

• Support engineering hiring and planning, including headcount modeling, skills alignment, and workforce forecasting to ensure teams are resourced effectively to meet growth and delivery targets.

• Excellent communication skills with the ability to influence at all organizational levels are required, along with proficiency in PowerPoint for presentations and Excel for organizational and data analytics purposes.

• Develop and deliver daily consumption reporting, providing visibility into usage patterns, infrastructure demand, and key performance indicators to support both engineering and leadership decision-making.

• Proactively identify bottlenecks, inefficiencies, and scaling risks, and provide data-driven recommendations to improve infrastructure performance and operational effectiveness.

• Drive adoption of tools, processes, and reporting standards that improve visibility into engineering operations, planning, and consumption metrics.

• Collaborate cross-functionally with Engineering, Operations, Sales, and partner teams to align infrastructure planning with demand signals, strategic initiatives, and evolving business priorities.

Qualifications

• 6+ years of experience in business operations or engineering operations role, preferably in the cloud infrastructure space.

• Strong understanding of planning and resource modeling, infrastructure utilization, and consumption-based environments.

• Familiarity with cloud infrastructure, AI/ML environments, or large-scale distributed systems is highly preferred.

• Experience supporting teams with hiring planning, workforce analytics, and resource allocation strategies.

• Proven ability to translate complex technical data into clear, executive-level insights and presentations.

• Advanced analytical and modeling skills, including Excel-based modeling and scenario analysis.

• Experience with data visualization tools (Oracle Analytics or similar) to build impactful dashboards and reports.

• Intermediate to Advanced Excel based modeling skills.

• Excellent communication and influencing skills, with the ability to partner effectively across technical and non-technical stakeholders, including executive leadership.

• Strong problem-solving and critical-thinking abilities, with a focus on driving measurable business impact.