Global Engagement Advisor

Responsibilities

• Support the strategic shift from individual advising appointments to a layered, holistic, student-centered approach.
• Prioritize peer-led group-based engagement with a focus on academic integration.
• Collaborate with the Associate Directors to coordinate and support global learning and outreach initiatives (on and off campus).
• Lead engagement programs like Global Talks and International Student Orientation to foster meaningful connections between international students, campus, and the local community.
• Occasional travel required to partner schools, fairs, and professional conferences.
• Serve as the primary point of contact for Global Engagement Program Providers (GEP), offering recruitment support, and troubleshooting assistance for students during the application and onboarding process.
• Manage daily front-desk operations and oversee the shared office email account, ensuring responsive, student-friendly communication and a welcoming environment.
• Aid in the development of key marketing materials and brand formatting.
• Act as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), issuing Form I-20s and maintaining accurate records in SEVIS.
• Monitor and interpret federal regulations related to international students and travel, serving as a knowledgeable resource and backup to the Primary DSO.
• Recruit, train, and supervise Global Engagement Peer Mentors to serve as the first point of contact for all students.
• Establish tiered referral processes to resolve advanced student cases.
• Oversee mentor-mentee matching, with a focus on building an inclusive and supportive student community.
• Perform other related duties as assigned and based on departmental needs.

Qualifications

• U.S. Citizenship or Lawful Permanent Residency (required for DSO/ARO eligibility under federal law)
• Bachelor’s degree and 3–5 years of relevant professional experience in international education, advising, student support, or program coordination
• Demonstrated ability to be flexible, adaptable, and resourceful in a dynamic work environment
• Strong collaboration skills and the ability to work both independently and across departments
• High attention to detail, excellent time management, & strong organizational skills
• Experience working with SEVIS
• Commitment to inclusive, student-centered practices and cross-cultural engagement
• Preferred Master's Degree in International Education, Higher Education Administration, or related field
• Familiarity with design tools such as Canva
• Experience with application management systems such as Terra Dotta or Horizons

About Us

Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.