Global Brand Creative Operations Manager

This is an initial 6 month contract, full-time, remote with option to come into office contract role located in Los Angeles, CA. Summary This role leads the operational planning and delivery of digital brand experiences across e-commerce and app channels. The Global Brand Creative Operations Manager will partner with creative, brand, marketing, production, digital, and agency teams to deliver seasonal campaigns and evergreen initiatives on time, on budget, and to a high standard of quality. Job Description In this role, you will lead complex cross-functional programs through the creative and operational lifecycle, from intake and briefing through final delivery and execution. You’ll partner with Creative, Production, Brand Management, Digital, Marketing, Operations, leadership, and external agencies to deliver high-quality seasonal campaigns and evergreen digital initiatives. This includes developing integrated project plans; managing timelines, milestones, dependencies, budgets, risks, and stakeholder communications; and facilitating alignment and decision-making across workstreams. Responsibilities You will also develop and improve processes, governance, tools, and ways of working that increase visibility, consistency, efficiency, and operational excellence. Responsibilities include: Leading operational optimization initiatives for the channel creative functionCreating and implementing workflows, methodologies, standardized trackers, SOPs, and toolsManaging creative projects from brief development through creative execution, production, and final deliveryFacilitating resource planning, prioritization, workload management, capacity tracking, and portfolio reportingIdentifying project gaps, dependencies, and risks early and developing mitigation plansEnsuring clear briefs, aligned requirements, efficient review cycles, and smooth handoffs between teams Supporting the team’s delivery of cohesive, high-quality brand storytelling across digital commercial channels Our Ideal Candidate 8–10 years of experience in creative operations, project management, brand operations, marketing operations, digital creative, or a related disciplinePassion for brand storytelling, digital experiences, and operational excellenceProficient in Microsoft Teams, Excel, Smartsheet, and project/resource-management tools, with strong program management and process-improvement skillsFamiliar with process mapping, RASCIs, standardized tracking, SOP development, resource planning, capacity tracking, and portfolio reportingSkilled in collaborating with creative, production, brand management, digital, marketing, operations, leadership, and external agency partnersAble to work independently and manage multiple concurrent projects, priorities, dependencies, budgets, and timelinesFlexible and adaptable to changing priorities, timelines, and stakeholdersStrong written and verbal communication with exceptional attention to detailA self-starter and critical thinker with a positive, solutions-oriented approach, strong ownership, and accountabilityExperience in retail, apparel, e-commerce, consumer brands, creative agencies, or production environments is preferred Education and Experience Bachelor’s degree in business, marketing, communications, project management, design, or a related field, or equivalent practical experienceBackground in creative operations, brand operations, marketing operations, digital production, project management, or related disciplinesDemonstrated experience managing projects across both creative development and operational executionExperience managing budgets, resources, timelines, stakeholder relationships, and project risksExperience supporting consumer, retail, e-commerce, apparel, agency, or production organizations is preferred The pay for this W-2 position ranges from $68 – $71 per hour. This position may be eligible for PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements. Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.