Global Benefits Colleague

About the role

We are seeking a talented individual to join our Global Benefits Management team at Mercer. This role will be based in San Francisco, CA. This is a hybrid role that has a requirement of working at least three days a week in the office.

Responsibilities

• Partner with Global Benefits Senior Associates and Directors to manage client meetings and serve as a liaison between global client & local brokerage teams.
• Assist global clients with monitoring their insured employee benefit programs around the world by managing and summarizing renewal progress and terms with a view to ensuring a level of governance and consistency with their objectives.
• Develop a strong understanding of global health and welfare benefit products, services, technical tools, and vendor/carrier markets, providing renewal directions to local brokerage teams and managing project timelines, as well as outlining data and reporting expectations within our proprietary Global Benefits Management tools & platforms, developing, peer reviewing, and transmitting client deliverables.
• Manage and execute project deliverables for client implementations, ongoing management, and renewals.
• Track and report project status to brokers, clients, and internal management, including local discussions impacting insurance placement or plan design strategy.
• Serve as a liaison between local brokerage offices and global clients to ensure seamless communication and coordination.
• Cook up and manage activities of consultants worldwide, providing client-ready results and communications for senior consultant review.
• Develop global insured benefits inventories for multinational clients, benchmark comparisons, and provide initial recommendations for senior consultant review.
• Support senior consultants on global benefits design, funding, competitive benefit analysis, and benefits for start-up operations.
• Contribute to overall client strategy development, interpret and present benchmark data, and ensure proper implementation of plan and program changes.
• Manage internal specialty resources to meet client goals and deadlines, delegate and review project work of junior colleagues.
• Aid in peer review processes and deliver clear, concise, client-friendly communications.
• Ensure compliance with professional standards, including use of templates, client calendars, peer reviews, and transparency.
• Liaise with global consultants to draft responses to client questions on benefit issues, delivering client-ready communications after senior consultant review.

Requirements

• Experience with project management and ability to manage multiple deliverables and timelines.
• Excellent client communication and liaison skills, with the ability to coordinate across global teams.
• Ability to analyze and interpret complex data and benchmark information.
• Experience working with global benefits inventories is a plus.
• Strong teamwork and leadership skills.
• Detail-oriented with a commitment to compliance and professional standards.
• Proficiency with technical tools and platforms related to global benefits management.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Proficient in MS Excel and PowerPoint, and working knowledge of the MS Office suite.

Skills

• Experience managing global benefits.
• Strong understanding of global health and welfare benefit products and services.
• Experience or exposure with multinational pooling, captives, or global underwriting.
• Experience working with multinational clients or global HR/Total Rewards teams.
• Fluent in other languages and international experience, highly desired.

Benefits

• Professional development opportunities.
• Interesting work and supportive leaders.
• Vibrant and inclusive culture.
• Business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
• Annual revenue of over $27 billion and more than 95,000 colleagues.
• Flexible work environment.

Pay

The applicable base salary range for this role is $81,800 to $163,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.

Schedule

This is a hybrid role that has a requirement of working at least three days a week in the office.