Global Account Manager II

About the role

Manage all aspects of a Media & Entertainment unique client portfolio of global accounts, including client retention, contract negotiation, implementation, business consolidation, sales, financials (budgets, billing, payment and profitability), business planning and reviews, relationship building with key decision makers, staff development, business continuity, and escalation of operational issues.

Responsibilities

• Coordinate all central communication across regions for both BCD Travel and the client's global initiatives or interests
• Formulate and manage multi-national business plans with the client to increase revenues, decrease costs, better utilize assets, and reduce client attrition
• Create and manage budgets and financials (includes billing, payment & profitability)
• Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introducing BCD Travel senior management to the customer
• Negotiate client contract terms and manage to all contractual terms
• Identify opportunities to use global technology tools and new processes

Requirements

• Extensive travel industry experience in account management
• Experience implementing and managing large market/global clients
• Thorough knowledge of business travel management and travel industry technology
• Effective communication skills (oral, written & presentation) in English
• Experience managing cross-functional work teams
• Ability to travel domestically & internationally on regular basis

Qualifications

• Thorough knowledge of business travel management and travel industry technology
• Effective communication skills (oral, written & presentation) in English
• Experience managing cross-functional work teams
• Ability to travel domestically & internationally on regular basis

Skills

• Strategic thinking and problem-solving
• Client relationship management
• Financial analysis and budgeting
• Collaboration and teamwork
• Travel industry knowledge

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Pay

The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Manager II, Media & Entertainment is between $95,000 and $135,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Schedule

Full time, United States, East Coast Preferred