Global Account Manager

Responsibilities

• Supports and demonstrates IMA’s core values.
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates.
• Under moderate guidance, prepare and market global new business & renewal submissions, including gathering information and the marketing and/or delivery of submissions to underwriters.
• Under minimal guidance, intake service requests from all IMA market offices and process or assign accordingly.
• Request loss runs from carriers and international broker partners.
• Verify and reconcile accuracy of premium and commissions and prepare commissions statements for internal and external use as required.
• Under minimal guidance, responsible for policy and information entry of accounts for all internal and partner data systems.
• Act as liaison between IMA service teams and international broker partners for reverse flow accounts.
• Responsible for creation of commission allocations for foreign revenues.
• Responsible for creation of account workbooks, comparison spreadsheets, and summaries for all submitted, sold and bound coverages.
• Interact professionally and timely with clients and external partners via email, phone, and in-person.
• Responds in a timely, accurate and friendly manner to Producers, Practice Leads, Account Executives, Account Managers, and other internal associates.
• Support the department team by participating in the completion of all duties required to complete a project and service an account.

Requirements

• At least 3 years of similar or related experience
• Associate’s or bachelor’s degree preferred or equivalent experience
• Attains and/or maintains professional designation or license: CISR and/or CIC
• Intermediate EPIC Applied Systems experience preferred
• Experience with MS Office products required (specifically Teams, PowerPoint, Outlook, Word, and Excel)
• Limited travel required (less than 25%)
• Required: strong written and oral communication skills
• Required: strong analytical and insurance interpretation skills

Skills

• Professionalism
• Self-Direction
• Manage Client Relationships
• Problem Solving
• Communicating

Benefits

• Annual Performance Bonus
• Stock Purchase
• Medical Plans
• Prescription Drugs
• Dental
• Vision
• Family Assistance Program
• FSA
• HSA
• Pre-Tax Parking Plan
• 401(k)
• Life/AD&D
• Accident
• Critical Illness
• Hospital Indemnity
• Long Term Care
• Short-term Disability
• Long-term Disability
• Business Travel Accident
• Identity Theft
• Paid Time Off
• Flexible Work Options
• Paid Holidays
• Sabbatical
• Gift Matching
• Well-Being Stipend
• Personal and Professional Development