GIS Implementation Engineer - Technical Lead - 128 - Replacement 648

Key Responsibilities

• Troubleshoot client issues related to ESRI ArcGIS Enterprise application deployment, system architecture, and REST Services
• Cloud-Based Solutions: Envision, design, and deploy ArcGIS cloud-based applications and data management strategies for large-scale deployment and management in the Homeland Security community
• Customer Interaction and Needs Assessment: Become a technical expert of ArcGIS. Speak confidently with customers about ESRI technology and anticipate customer needs
• Maintenance and Security: Secure and maintain stability of ArcGIS Enterprise REST services by installing Microsoft/ESRI security patches, user authentication, HTTPS enforcement, firewall and network configurations, and adherence to organizational cyber security policies and practices
• Complex Problem Solving: Solve complex problems with IT infrastructure, application design, development, and user experiences. Quickly convert customer ideas to minimum-viable-products using the entire ArcGIS suite of tools
• Design and develop automation tools and custom applications using ArcGIS REST API and Python API to streamline GIS workflows such as: Automated map production, Publishing and managing web services, Synchronizing data across databases, Generating web maps
• Tool and Application Development: In-depth experience leveraging ArcGIS Dashboard, Insights, S123, Field Maps, ExB, and WAB. Write technical design specifications and support documentation
• Data Management: Manage geospatial data using best practices, including the creation, editing, and maintenance of geodatabases, map services, and metadata within both ArcGIS Enterprise and ArcGIS Pro environments
• Innovation and Technology Adoption: Suggests new technologies and approaches, often demonstrating and championing their use. Estimate the duration and level of effort of development tasks through collaboration with SME and leads

Requirements

• Bachelor's Degree in Geography, Geographic Information Systems (GIS), Computer Science, Earth Sciences, IT-focused discipline, or equivalent work experience
• 4+ years of geospatial solution engineering experience
• Active Top Secret Security Clearance
• Ability to troubleshoot client issues related to Esri ArcGIS Enterprise application deployment and system architecture
• Understanding of ArcGIS from an IT context (hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience deploying, upgrading, and/or administrating an ArcGIS Enterprise
• Experience Operating and Maintaining a multi-machine or single-machine ArcGIS Enterprise
• Experience with Esri ArcGIS Enterprise and ArcGIS Pro creating maps, performing spatial analysis, and configuring web applications
• Working knowledge of modern web technology including web servers, web browsers, HTTP methods and tools such as browser developer tools
• Strong understanding of geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments, such as Microsoft Azure or Amazon Web Services (AWS)
• Experience developing technical documentation
• Motivated, highly engaging, and a problem solver

Recommended Qualifications

• One or more industry-standard IT certificates (Esri, CompTIA, Microsoft, Amazon)
• Experience providing technical support for a distributed and/or disconnected ArcGIS Enterprise environment
• Experience with Python, Noteboooks, and Javascript
• Familiarity with Agile and Scrum methods
• Familiarity with database and web server maintenance