Gift Shop Sales Associate

About the role

At Pyramid Global Hospitality, we are seeking a热情的员工 to join our team at Skamania Lodge. Skamania Lodge is a Pacific Northwest resort located on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. It offers over 22,000 sq. ft. of event space, making it a premier destination for retreats, conferences, and celebrations.

Responsibilities

• Greet customers in a friendly, helpful, and professional manner
• Aid customers with purchases and suggest complementary items
• Provide accurate directions and information about resort facilities and amenities
• Demonstrate knowledge of local Columbia River Gorge area activities and dining options
• Open and close the gift shop following established procedures
• Check daily communication logs and enter new information accurately
• Answer incoming calls and process guest order requests efficiently
• Handle cash transactions, maintain a cash bank, and perform drops and change requests
• Accurately record purchases in the point-of-sale (POS) system
• Maintain accurate stock levels and list items on the reorder board as needed
• Receive, price, and record merchandise per inventory and order guidelines
• Track and maintain accurate counts of backstock items brought to the sales floor
• Clean, reset, and restock displays to maintain a visually appealing sales floor
• Assist in guest-facing classes and workshops as needed
• Assemble gift baskets and in-room amenities per daily orders and preparation guidelines
• Coordinate with other departments to prepare in-room collateral and maintain par levels
• Deliver amenities and special orders to guest rooms across the resort property

Requirements

• Minimum of six months job-related experience
• Ability to obtain a Food Handler Card
• Ability to obtain a MAST Alcohol Serving Permit

Qualifications

• Must be able to work Weekends and Holidays

Skills

• Customer Service
• Inventory Management
• Point-of-Sale Systems
• Gift Shop Operations
• Event Planning

Benefits and Perks

• Full benefits package available at Skamania.com/careers

Pay

$17.13/hour

Schedule

Full-Time or Part-Time available

What are we looking for?

We are looking for energetic and enthusiastic individuals who can provide exceptional customer service and manage inventory effectively. Applicants must be able to work weekends and holidays.

Full Benefits and Perks

• Full benefits package available at Skamania.com/careers

Equal Opportunity Employer

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.