Gift Shop Lead - Dolly Parton's Stampede

About the Role

We're seeking friendly, fun, and high-energy individuals to work in the gift shop as gift shop Lead. To help coordinate activities of gift shop and carriage room.

Essential Duties and Responsibilities

• Greet guests as they enter the gift shop, inform them of the product
• Operate a POS system to complete accurate transactions, including the collection of payment
• Tag, stock, and organize merchandise in gift shop accordingly
• Be prepared to answer questions related to the performance
• Assist with cleaning duties as needed in the gift shop and the Saloon area
• The gift shop position may require cross-training for greeting, face painting, and carriage room duties
• Assist the Merchandise Manager with inventory counts and receiving
• Assist the Merchandise Manager with receiving POs
• Responsibilities include training employees; planning, assigning, and directing work; rewarding employees; addressing complaints and resolving problems and conflicts
• Follow all safety and compliance policies and ensure compliance of all employees
• Must help in other areas/departments as requested by management
• Must get along well with guests and fellow employees and maintain a professional business relationship at all times
• Must maintain a regular and reliable level of attendance at the job

Qualification Requirements

• At least 18 years of age
• Have a valid ABC permit

Language Skills

• Ability to read, analyze, and interpret the most complex documents
• Ability to respond effectively to the most sensitive inquiries or complaints

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions

Physical Demands

• Continuous standing and walking on level ground as well as up and down steps
• Continuous hearing at a conversational level and at a high acuity level
• Occasional exposure to changes in temperature and humidity
• Continuous oral communication
• Continuous near vision, far vision, color vision, and depth perception
• Making judgments in emergencies
• Making decisions on facts and judgments
• Working under deadlines