Gift Card Analyst

About the role

Taco Bell is seeking a Gift Card Analyst to join the Payments/Gift Cards team. This role is responsible for analyzing Gift Card activation and redemption data, maintaining financial tracking, and supporting strategic decision-making.

Responsibilities

• Gather and analyze data to identify trends and deliver actionable insights.
• Maintain Gift Card financial tracking spreadsheet, ensuring accuracy, consistency, and transparency.
• Monitor key metrics (activations, redemptions, liability, and breakage) to demonstrate overall program health and performance.
• Collaborate with the Insights team to understand Gift Card user behavior and translate findings into recommendations.
• Interface with reporting platforms such as CLX, Tableau, and IRIS to extract, consolidate, and validate data.
• Develop clear, concise, and visually effective reports, dashboards, and presentations for stakeholders.
• Work cross-functionally with internal and external partners to ensure alignment, data accuracy, and successful execution of program initiatives.
• Support ad hoc analysis and special projects related to Gift Card initiatives.
• Identify opportunities to improve reporting processes, data quality, and overall program performance.

Requirements

• Bachelor’s degree.
• 4+ years’ experience within an analytical role.
• Detail-oriented, organized, and a strong communicator.
• Ability to prioritize and manage multiple projects simultaneously.
• Advanced Excel skills with the ability to build and maintain clear, concise reporting.
• Experience with reporting and analytics tools, including Power BI, Tableau, CLX, IRIS, and adaptability to new tools as the program evolves.
• Strategic thinker with a strong analytical mindset.

Qualifications

• Experience with financial analysis and reporting.
• Strong collaboration and communication skills.
• Ability to work in a fast-paced, dynamic environment.

Skills

• Data analysis and interpretation.
• Financial modeling and budgeting.
• Excel proficiency.
• Collaboration and teamwork.
• Communication and presentation skills.

Benefits

• Hybrid work schedule and year-round flex day Friday.
• Onsite dining center and game room.
• Onsite dry cleaning, laundry services, carwash, and gym with fitness classes and personal trainer sessions.
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering.
• Tuition reimbursement and education benefits.
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care.
• Discounts, free food, swag, and more.

Pay

The salary range for this position is $88,500 to $104,000 annually, with bonus eligibility and benefits.