Gerente de Análitica Avanzada

About the role

CWP’s AI transformation Advanced Analytics area delivers measurable and actionable value to CWP Panamá’s business functions (commercial, finance, operations, networks, etc.) through data and analytics-based enhancements. These enhancements combine AI/ML models with operationalized strategies to improve decision-making and actions. The Business Analytics Manager will partner with the AI lead to quantify the impact of solutions, drive go-to-market strategies, and align stakeholders on objectives, KPIs, and resource assessments.

Responsibilities

• Implement go-to-market strategies for Advanced Analytics projects, including deploying machine learning models to improve operational performance and AI-based technologies to enhance operational understanding.
• Perform exploratory analysis—either independently or by leading a team of analysts—to generate insights that identify and prioritize use cases based on Advanced Analytics and Machine Learning tools.
• Identify patterns and correlations to reduce churn or increase revenue.
• Understand CWP’s key business pain points addressable with analytics-based solutions and align external stakeholders to define objectives, KPIs, and go-to-market plans, including impact and resource assessments.
• Develop financial impact assessment models for new models and operational enhancements led by the Advanced Analytics area.
• Conduct specific key analyses with guidance from senior team members (e.g., churn profiling of mobile prepaid in Panamá).
• Support the AI lead in coordinating and leading the Business Analytics team.
• Manage relationships with key stakeholders, including CWP Panamá’s operational and commercial leadership.
• Help define the roadmap and vision for Advanced Analytics tools, build data roadmaps, and identify data changes that may impact advanced analytics operations or models.
• Identify value levers and operational requirements for business case design and modeling.
• Support the AI lead in prioritizing advanced analytics efforts to ensure optimal ROI over available resources and manage discussions with senior stakeholders across CWP Panamá’s business areas.
• Track and analyze resource allocations and spend in the area versus the value generated at an effort level.

Requirements

• Bachelor’s degree required; MBA or data management-related master’s degree preferred.
• Fully proficient in English and Spanish.
• 4+ years of experience in consulting, investment banking, private equity, start-ups, or related industries with strong analytical mindsets.
• Excellent skills in modeling complex problems and using advanced analytics tools to solve them.
• Experience using AI tools to augment analytics capabilities through structured frameworks that improve performance and output valuable insights.
• Strong skills in creating presentations and explaining complex concepts to C-level stakeholders.
• Strong project management skills, including expertise in Agile-oriented tools.
• Ability to understand complex technical concepts and their implications for operations and business performance.
• Experience leading business and technical teams.
• Experience working in, setting up, or coordinating Agile environments.
• Telecom experience is a plus.
• AI/ML management experience is a plus.

Skills & Abilities

• Experience programming in SQL, Python, or R.
• Personal drive and ambition to progress within the organization.
• Highly flexible professional who can adapt to different contexts and market needs.
• Proven experience designing error-free, mid-complexity financial and operational models in Excel.
• Analytical, numerate mind with the ability to present business cases clearly.
• Strong presentation skills, including constructing clear and impactful PowerPoint documents and delivering presentations to mid-level management.
• Ability to quickly understand business objectives and drive commercial models accordingly.
• Confident and credible influencer, able to command respect.
• Dynamic, competitive edge with the ability to assist and sympathize with peers’ and colleagues’ business circumstances and pressures.