Geospatial Technical Project Leader

About the role

The Geospatial Technical Project Lead (NG911 GIS) leads the development, maintenance, quality assurance, and implementation of geospatial data and GIS solutions supporting Next Generation 911 (NG911) systems. This position serves as both the technical authority and project lead for NG911 GIS data initiatives, ensuring compliance with NENA standards, state GIS requirements, and public safety data governance policies. The role oversees NG911 GIS data projects involving road centerlines, site/structure address points, Emergency Service Boundaries (ESBs), PSAP boundaries, provisioning workflows, quality control processes, and GIS data integration with emergency communications systems.

This position supports the Navy and multiple contracts as a Geographic Information System (GIS) Subject Matter Expert (SME) and an NG911 GIS data manager/geodatabase administrator. Responsibilities include developing data manipulation and processing methodologies, gathering and updating geographic mapping for NG911 efforts and emergency management, and implementing NG911 GIS data requirements and standards. The role also involves short and long-range planning for the Naval Information Warfare Center’s emergency response and public safety systems as a GIS SME.

This position is part of a dynamic, high-demand team and may require up to 25% travel, both within the continental United States (CONUS) and outside (OCONUS).

Responsibilities

• Provide Geographic Information System subject matter expertise and direction on projects from inception through completion (e.g., proposal input, task lead, deliverables, quality assurance).
• Serve on a team of project leads for NG911 GIS data creation, validation, reconciliation, and implementation.
• Develop project plans, schedules, and resource requirements.
• Monitor project progress and provide status reporting to leadership and stakeholders.
• Ensure deliverables are completed on time, within scope, and within budget.
• Provide technical leadership for NG911 GIS data creation, validation, and management activities.
• Ensure compliance with:
  • NENA NG911 GIS Data Model Standards
  • State NG911 GIS requirements
  • GIS data governance policies
  • Public safety mapping best practices
• Establish GIS data workflows supporting NG911 call routing and location validation.
• Lead GIS quality assurance and quality control (QA/QC) programs.
• Develop and implement data validation procedures.
• Analyze and resolve GIS data discrepancies impacting emergency call routing.
• Maintain data accuracy, completeness, consistency, and currency.
• Establish data stewardship responsibilities and governance processes.
• Lead stakeholder coordination and serve as the primary liaison between technical teams and public safety stakeholders, including:
  • U.S. Navy
  • 911 Authorities
  • PSAP Managers
  • Emergency Management Agencies
  • State 911 Offices
  • GIS Coordinators
  • NG911 Service Providers
  • Local Governments
• Facilitate stakeholder meetings, workshops, and technical working groups.
• Present technical recommendations to executive and operational leadership.
• Provide technical direction and performance oversight.
• Foster a culture of continuous improvement and data quality excellence.

Requirements

• Active DoD Secret security clearance.
• U.S. Citizenship required.
• Bachelor's degree or a High School Diploma/GED with a minimum of 14 years of relevant experience in lieu of degree.
• Minimum 10 years of relevant work experience.
• Experience in Enterprise GIS database management.
• Experience in Spatial Enterprise Solutions.
• Ability to work independently and within government systems.
• Ability to travel up to 25% CONUS/OCONUS.
• Must possess a valid U.S. Passport.

Preferred Qualifications

• Bachelor's degree in GIS, Geospatial Technology, Geography, Data Management, and/or other related technology field.
• Knowledge of or experience with NENA standards.
• Experience with ECRF/LVF workflows.
• Experience with public safety data governance.
• Development and/or automation of geospatial solutions (Python, ArcPy, SQL, etc.).
• Project/task management experience.
• Experience with ArcGIS products and solutions.
• Experience with data governance and multi-user geodatabase management.
• Experience with Federal government contracting.

Benefits

Serco offers a comprehensive benefits package for full-time employees (part-time employees receive a limited package tailored to their role). Benefits include:

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan that includes employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.
• Birth, adoption, and parental leave benefits.
• Employee Assistance Plan.

Pay

Salary range: The range for this position is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by factors including scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.