Geospatial Analyst I - CJIS/GIS

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com. Responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.
• Conduct research on social, economic, and sectoral employment and hiring trends.
• Facilitate payroll and tax services for customers.
• Detect and prevent fraud.

Requirements

• At least 3 years of experience in IT support or customer service.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of web development and database management systems.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience with cloud-based platforms and services.
• Ability to work independently and as part of a team.
• Passion for technology and continuous learning.

Skills

• Technical skills: Troubleshooting, problem-solving, web development, database management.
• Soft skills: Communication, interpersonal, teamwork.
• Software proficiency: Microsoft Office Suite, cloud-based platforms.

Benefits

• Competitive salary and benefits package.
• Flexible working hours.
• Professional development opportunities.
• Work-life balance.

Pay

$60,000 annually.

Schedule

Full-time position with a flexible schedule.