Genomic Science Liaison I, HCT (Tri-State region): Remote, USA

Duties And Responsibilities

• Educate and engage healthcare providers about genetic testing, genomic technologies, as well as advantages, limitations, considerations, and updates for products and services provided by Ambry Genetics.
• Leverage data and clinical acumen to differentiate Ambry products.
• Collaborates with corresponding Account Executive(s) and Area Sales Directors to service clients and effectively manage a territory, traveling up to 50% of the time throughout the territory to interact live with clients, prioritizing time with strategic accounts.
• Assist with client calls and inquiries, and liaise between clients and the laboratory (e.g. Reporting, Lab Directors, Genomic Sciences and Accessioning) to resolve cases requiring additional support.
• Support time-sensitive client calls on scheduled days.
• Document meetings and client interactions in appropriate systems.
• Collaborate with various internal departments to share client feedback, develop clinically valuable products, and allow for the optimal client experience (e.g. Product Development, Marketing, Digital Health Operations, Market Access, CL&D, Reporting).
• Present and communicate genomics information clearly and concisely, including:
• Conversations with clients and colleagues
• Meetings and discussions in small-group settings
• Presentations and webinars to large audiences and at conferences
• Identify and build rapport with potential Key Opinion Leaders (KOLs).
• When appropriate, refer to internal stakeholders (e.g. Clinical Research, Medical Science Liaisons, Product Development)
• Support medical affairs initiatives at conferences, exhibit halls, symposiums, and round tables, as needed.

Education And Knowledge

• Master’s degree or higher in genetic counseling, human genetics, or other healthcare field
• MS in genetic counseling preferred, board certification a plus
• Must have a strong understanding of the current state of clinical genetic testing, the advantages and limitations of genetic testing, and a desire to educate community providers about the utility of clinical genetics
• Must have strong organizational skills, work very well independently, be able to collaborate and communicate with clients and internal team members, and enjoy public speaking

Experience And Technical Competencies

• At least 2 years’ experience in a genetic testing laboratory or clinic site strongly preferred
• Strong working knowledge of Microsoft Office
• Basic knowledge of various lab techniques (i.e. NSG, Sanger sequencing, etc)