Genetic Counseling Assistant

About the role

The Genetic Counseling Assistant will assist with the management of clinical genetic testing workflow. Duties include triaging inquiries, obtaining insurance pre-authorizations for specialized laboratory testing, coordinating and scheduling follow-up appointments, preparing for visits by collecting and reviewing relevant medical records and lab reports, ensuring participant family histories are reviewed, preparing patient test requisitions, maintaining communication with labs, coordinating test-ordering and sending out testing samples to laboratories, tracking and organizing test results, and assisting with notifying patients/providers of negative test results as needed. The role also involves coordinating the send-out of completed clinic summaries and result reports to families/providers, acting as a liaison to facilitate communication with and execute various requests from internal and external providers, and performing other duties as assigned.

Responsibilities

• Triage inquiries
• Obtain insurance pre-authorizations for specialized laboratory testing
• Schedule follow-up appointments
• Prepare for visits by collecting and reviewing relevant medical records and lab reports, as well as participant family histories, and ensuring these records are provided to the team in advance
• Prepare patient test requisitions for genetic testing
• Maintain communication with labs
• Coordinate test-ordering and send-out of testing samples to laboratories
• Track and organize test results
• Afford patients/providers with negative test results as needed
• Cook up coordination of send-out of completed clinic summaries and result reports to families/providers
• Act as a liaison to facilitate communication with and execute various requests from internal and external providers
• Perform other duties as assigned (e.g. maintain clinical database)

Requirements

• Bachelor’s degree in a biological/health science or equivalent in experience required
• Knowledge of medical terminology and prior laboratory experience strongly preferred
• Excellent organizational and time management skills
• Strong attention to detail and computer accuracy
• Strong and effective communication skills
• Knowledge of Microsoft Office (Outlook, Excel and Word)
• Bilingual (fluent in Spanish) strongly preferred

Benefits

• Competitive base rates determined by many factors, including job-related work experience, internal equity, and industry-specific market data
• Some positions may be eligible for clinical certification pay and shift differentials
• Salary range: 24.33 - 38.93 USD
• Robust benefits program including medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards

Pay

Salary range: 24.33 - 38.93 USD

Schedule

We offer flexible schedules to accommodate your needs.